Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candi Christopherson

Dilworth,MN

Summary

Driven Sales Associate with proven experience, excelling in customer engagement and financial transactions accuracy. Demonstrated ability to enhance customer loyalty through exceptional service, blending strong problem-solving and cash handling skills. Adept at fostering teamwork and collaboration, consistently meeting sales targets.

Overview

37
37
years of professional experience

Work History

Sales Associate

Fleet Farm
05.2021 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Insurance Agent

Owner/agent
05.1987 - 01.2019
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
  • Met with customers to provide information about available products and policies.
  • Calculated premiums and established payment methods for sales.

Education

Associate Of Applied Arts - Business

Minnesota Community College
Fergus Falls, MN
05.1989

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Cash Handling
  • Exceptional customer service
  • Flexible Schedule
  • Client Service
  • Guest Relations
  • Payment Processing

Timeline

Sales Associate

Fleet Farm
05.2021 - 07.2024

Insurance Agent

Owner/agent
05.1987 - 01.2019

Associate Of Applied Arts - Business

Minnesota Community College
Candi Christopherson