Candi Christopherson
Dilworth,MN
Summary
Driven Sales Associate with proven experience, excelling in customer engagement and financial transactions accuracy. Demonstrated ability to enhance customer loyalty through exceptional service, blending strong problem-solving and cash handling skills. Adept at fostering teamwork and collaboration, consistently meeting sales targets.
Overview
37
37
years of professional experience
Work History
Sales Associate
Fleet Farm
05.2021 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Insurance Agent
Owner/agent
05.1987 - 01.2019
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
Education
Associate Of Applied Arts - Business
Minnesota Community College
Fergus Falls, MN05.1989
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Cash Handling
- Exceptional customer service
- Flexible Schedule
- Client Service
- Guest Relations
- Payment Processing
Timeline
Sales Associate
Fleet Farm
05.2021 - 07.2024
Insurance Agent
Owner/agent
05.1987 - 01.2019
Associate Of Applied Arts - Business
Minnesota Community College
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