Candi Christopherson
Dilworth,MN
Summary
Driven Sales Associate with proven experience, excelling in customer engagement and financial transactions accuracy. Demonstrated ability to enhance customer loyalty through exceptional service, blending strong problem-solving and cash handling skills. Adept at fostering teamwork and collaboration, consistently meeting sales targets.
Overview
37
37
years of professional experience
Work History
Sales Associate
Fleet Farm
05.2021 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Insurance Agent
Owner/agent
05.1987 - 01.2019
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
Education
Associate Of Applied Arts - Business
Minnesota Community College
Fergus Falls, MN05.1989
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Cash Handling
- Exceptional customer service
- Flexible Schedule
- Client Service
- Guest Relations
- Payment Processing
Timeline
Sales Associate
Fleet Farm
05.2021 - 07.2024
Insurance Agent
Owner/agent
05.1987 - 01.2019
Associate Of Applied Arts - Business
Minnesota Community College
Similar Profiles
Patrick HenningPatrick Henning
Senior Team Lead at Fleet FarmSenior Team Lead at Fleet Farm
James OndrejkaJames Ondrejka
Custodian at Fleet FarmCustodian at Fleet Farm
Eli HullEli Hull
Retail Sales Team Member at Fleet FarmRetail Sales Team Member at Fleet Farm