Candice Allen
Chula Vista ,CA
Summary
Accomplished Human Services Specialist with a proven track record at the County of San Diego, adept in client needs assessments and maintaining confidentiality. Expert in enhancing office efficiency and crisis intervention, showcasing strong written communication and multicultural competence. Led teams at COVID-19 testing sites, significantly improving patient service and record accuracy.
Overview
4
4
years of professional experience
Work History
Human Services Specialist
County Of San Diego
San Diego, CA
07.2023 - Current
- Processed applications and followed strict procedures to keep sensitive data confidential information.
- Maintained accurate case documentation, ensuring compliance with regulatory requirements and agency policies.
- Provided crisis intervention services, deescalating tense situations and connecting individuals to appropriate support systems.
Office Assistant
County of San Diego Health & Human Services Agency
San Diego
10.2021 - 07.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Lead Ancillary
County of San Diego Health & Human Services Agency
San Diego, CA
07.2020 - 10.2021
- Assisted medical professionals in providing efficient services through timely completion of assigned duties.
- Trained and lead employees at Covid 19 testing sites.
- Provided exceptional customer service while interacting with patients.
- Monitored tracked and corrected patients records
Education
Southwestern College
Chula Vista, CASkills
- Written and verbal communication
- Client Needs Assessments
- Interviewing skills
- Multicultural Competence
Timeline
Human Services Specialist
County Of San Diego
07.2023 - Current
Office Assistant
County of San Diego Health & Human Services Agency
10.2021 - 07.2023
Lead Ancillary
County of San Diego Health & Human Services Agency
07.2020 - 10.2021
Southwestern College