Candice Balmer
Scranton,PA
Summary
Compassionate Behavioral Health Technician with Acadia Healthcare, skilled in crisis intervention and conflict de-escalation. Proven ability to document patient progress and facilitate group therapy, enhancing recovery outcomes. Adept at fostering teamwork and advocating for clients' needs, ensuring a safe and supportive environment for individuals facing challenges.
Diligent Desired Position with solid background in behavioral health care. Adept at fostering patient engagement through therapeutic activities and supportive interventions. Proven ability to manage crisis situations and collaborate effectively with multidisciplinary teams.
Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.
Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
2027
2027
years of professional experience
Work History
Behavioral Health Technician
Acadia Healthcare
Moosic
2024 - Current
- Documented patient progress and behavioral changes accurately in electronic health records.
- Facilitated group therapy sessions, encouraging participation and communication among patients.
- Responded effectively to crisis situations, ensuring patient safety and de-escalation of conflicts.
- Educated patients on coping strategies and therapeutic techniques to promote recovery.
- Supported recreational activities designed to enhance social skills and community integration.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
Direct Support Professional
The Arc of NEPA
Scranton, PA
2020 - Current
- Assisted individuals with daily living activities, promoting independence and personal development.
- Implemented individualized support plans to enhance client engagement and well-being.
- Monitored behavioral changes, documenting observations to inform care strategies.
- Facilitated communication between clients, families, and healthcare providers to ensure coordinated care.
- Trained new staff on best practices for client support and safety protocols.
- Developed recreational activities tailored to client interests, fostering social skills and community involvement.
- Advocated for clients' rights and needs within the organization and community settings.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Shipping and Receiving Clerk
Noble Biomaterials
Scranton, PA
2007 - 2021
- Processed incoming shipments, verifying accuracy and completeness of items received.
- Coordinated outbound shipping activities, ensuring timely dispatch of products to customers.
- Maintained inventory records using warehouse management systems to track stock levels.
- Collaborated with team members to optimize workflow and improve shipping efficiency.
- Conducted quality checks on incoming materials to ensure compliance with standards.
- Assisted in training new employees on shipping and receiving procedures and safety protocols.
- Implemented organization strategies for warehouse layout, enhancing accessibility of products.
- Resolved discrepancies in orders by communicating effectively with suppliers and internal teams.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Education
High School Diploma -
West Scranton High
Scranton, PA06-1999
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Mental health support
- Client transportation
- Conflict resolution
- Crisis handling
- Patient observation
- Rounds management
- Medication administration
- Progress monitoring
- Crisis intervention
- Self-care practices
- Emergency response
Timeline
Behavioral Health Technician
Acadia Healthcare
2024 - Current
Direct Support Professional
The Arc of NEPA
2020 - Current
Shipping and Receiving Clerk
Noble Biomaterials
2007 - 2021
High School Diploma -
West Scranton High