Candice Cooper
New Port Richey
Summary
Data management professional prepared to excel in data accuracy and organization. Proven track record of maintaining high standards in data entry and information management. Known for collaboration and adaptability, ensuring seamless team operations and goal achievement. Skills include fast typing, attention to detail, and proficiency with office software.
Overview
16
16
years of professional experience
Work History
Dispatcher
Truck It Transport
08.2009 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 2 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
- Managed customer accounts and invoicing.
- Received new orders, prepared documentation, and assigned personnel.
Education
Tarpon Springs High School
Tarpon Springs, FLSkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Problem-solving
- Map reading
- Verbal and written communication
- Multitasking Abilities
Timeline
Dispatcher
Truck It Transport
08.2009 - Current
Tarpon Springs High School
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