Summary
Overview
Work History
Education
Skills
Timeline
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Candice Craddock

Eastlake,NC

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Lone Cedar Cafe. Proven ability to manage high-pressure situations while ensuring guest satisfaction. Experienced in cash handling and team collaboration, consistently improving workflow efficiency and enhancing customer experiences.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Professional emergency response specialist with comprehensive experience in high-pressure environments. Skilled in critical thinking, effective communication, and quick decision-making. Strong focus on team collaboration and adapting to changing needs. Reliable, empathetic, and adept at managing stress while maintaining calm and efficiency.

Overview

8
8
years of professional experience

Work History

Server

Lone Cedar Cafe
03.2017 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Telecommunications Operator

Dare Central 911
01.2022 - 05.2022
  • Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
  • Managed high call volume while maintaining professionalism and composure during periods of peak demand.
  • Connected callers with appropriate professional, department, or business.
  • Implemented process improvements that led to increased workflow efficiency within the telecommunications department.
  • Maintained up-to-date knowledge of emergency call procedures.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Education

Associate in General Education -

College of The Albemarle
Manteo, NC
06-2021

High School Diploma -

Manteo High School
Manteo
06-2017

Skills

  • Strong work ethic
  • Memory retention
  • Cleanliness standards
  • Team collaboration
  • Quality control
  • Works Well Under Pressure
  • Critical thinking
  • Active listening
  • Computer skills

Timeline

Telecommunications Operator

Dare Central 911
01.2022 - 05.2022

Server

Lone Cedar Cafe
03.2017 - Current

Associate in General Education -

College of The Albemarle

High School Diploma -

Manteo High School

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