Candice Fox
South Amboy
Summary
Dynamic retail leader with extensive experience at Party City, excelling in team management and inventory oversight. Proven track record of enhancing store performance through strategic sales analysis and visual merchandising. Adept at fostering a positive work culture while training staff to achieve goals, driving customer satisfaction, and minimizing shrinkage effectively.
Overview
19
19
years of professional experience
Work History
Assistant General Manager
Petco Animal Supplies Stores Inc.
05.2023 - 09.2024
- Supervised and managed a team of 18 associates, providing training, and performance feedback.
- Assisted in daily store operations, including inventory management, sales floor supervision, and customer service, resulting in improved store performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Managed team schedule with eye for coverage needs and individual strengths.
- Executed merchandising strategies and ensured that store display were organized, attractive, and aligned with brand standards.
Assistant Store Manager
Party City
03.2009 - 10.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Interacted well with customers to build connections and nurture relationships.
Store Manager
Party City
12.2005 - 02.2009
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Associate's Degree - Health And Physical Fitness
Middlesex County College
Edison, NJ05-2004
High School Diploma -
Sayreville War Memorial High School
Sayreville, NJ06-2001
Skills
- Team Management
- Leadership Management
- Inventory Management
- Sales Analysis
- Visual Merchandising
- Staff Training and Development
- Communication and Interpersonal Skills
Timeline
Assistant General Manager
Petco Animal Supplies Stores Inc.
05.2023 - 09.2024
Assistant Store Manager
Party City
03.2009 - 10.2023
Store Manager
Party City
12.2005 - 02.2009
Associate's Degree - Health And Physical Fitness
Middlesex County College
High School Diploma -
Sayreville War Memorial High School
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