Candice Henricks

Create medical record for new patients

Verify and add new insurance policy

Collect hospital visit copay

Create billing statements

Verify correct patient medical record

Walk in patients to the Emergency Room

Process payments for current and past Emergency Room Visits

• Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion.
• Immediately addressed issues with customers so that they could be successfully resolved.
• Strengthened existing customer relationships through extensive communication and tried and true marketing strategies.
• Strategically scheduled team members to maintain optimal staffing levels at all times.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Maintained cleanliness and presentation of stock room and production floor.
• Earned owner trust by serving as key holder, responsibly opening and closing store.
• Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
• BOF efficiently.

• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
• Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
• Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.

• Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
• Educated patients and caregivers on proper ways to use breathing apparatuses at home.
• Oversaw needs of patients of all ages in long-term healthcare center, consistently providing high level of quality care.
• Adhered to strict infection control measures and verified proper cleaning and sanitation of respiratory equipment prior to each use.
• Met with nursing team members and assessed patient medical records, making appropriate changes to respiratory care and therapy to enhance outcomes.
• Setup oxygen, participate in patient transport, administering medications
• Maintained excellent attendance record, consistently arriving to work on time.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
• Coordinated with physicians and other care team members on care and treatments.
• Documented therapies and diagnostic tests in patient electronic records for use by care team.
• Evaluated patient response to respiratory treatments and revised care plans accordingly.
• Verified proper set-up of ventilators for both adult and pediatric patients.
• Maintained proper oxygen titration levels of patients receiving ventilator support.
• Consistently responded within time limits to requests for respiratory assessments.
• Established respiratory care plans for patients suffering from cystic fibrosis, asthma and spontaneous pneumothoraxes.
• Managed and operated mechanical ventilators to deliver airway management.
• Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
• Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
• Provided emergency care to patients.
• Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
• Responded to emergency codes and calls during off-hours and immediately initiated treatment.

• Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing.
• Coordinated with physicians and other care team members on care and treatments.
• Documented therapies and diagnostic tests in patient electronic records for use by care team.
• Evaluated patient response to respiratory treatments and revised care plans accordingly.
• Verified proper set-up of ventilators for both adult and pediatric patients.
• Maintained proper oxygen titration levels of patients receiving ventilator support.
• Consistently responded within time limits to requests for respiratory assessments.
• Established respiratory care plans for patients suffering from cystic fibrosis, asthma and spontaneous pneumothoraxes.
• Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
• Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.
• Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.
• Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
• Analyzed and ran tests and conveyed results to other staff.
• Managed and operated mechanical ventilators to deliver airway management.