CANDICE KAYWOOD
DURANT
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
7
7
years of professional experience
Work History
LEASING OFFICE ASSISTANT MANAGEMENT
GHAN AND COOPER MULTIFAMILY
DURANT OK
10.2023 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in document preparation and data entry using Microsoft Office Suite.
- Maintained inventory of office supplies, facilitating timely restocking and cost control.
- Coordinated schedules and appointments for team members, optimizing time management.
- Developed filing systems that improved document retrieval efficiency by 30%.
- Conducted property tours, highlighting key features and amenities to prospective tenants.
- Managed tenant inquiries and lease applications, ensuring prompt responses and high satisfaction.
FRONT OFFICE MENTAL HEALTH CSR
LIFE PATH SYSTEMS
McKinney, TX
07.2022 - 10.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed service requests efficiently, ensuring timely responses to client needs.
- Maintained comprehensive knowledge of company services to provide accurate information to customers.
- Collaborated with team members to enhance service delivery and customer satisfaction levels.
- Monitored feedback channels to assess customer satisfaction and identify areas for improvement.
- Documented customer interactions accurately in CRM system, ensuring data integrity for future reference.
Front Office Associate
UT Health Tyler
Tyler, TX
07.2021 - 07.2022
- Facilitated patient check-in and registration processes to enhance workflow efficiency.
- Managed appointment scheduling using electronic health record systems to optimize patient flow.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Coordinated communication between medical staff and patients to ensure clarity in care instructions.
- Assisted in maintaining accurate patient records, ensuring compliance with health regulations.
APPLIANCE REPAIR OFFICE MANAGER
BAR APPLIANCE SERVICES
Magnolia, TX
08.2019 - 07.2021
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Supervised administrative staff, providing training and mentorship for improved performance.
- Developed and implemented office policies to enhance operational efficiency and compliance.
- Coordinated vendor relations, negotiating contracts for cost-effective service agreements.
- Oversaw inventory management, ensuring timely procurement of supplies and equipment.
- Streamlined communication processes across departments, promoting collaboration and information sharing.
- Conducted regular audits of office procedures to identify areas for process improvement.
Education
High School Diploma -
SULPHUR SPRINGS HIGH SCHOOL
SULPHUR SPRINGS TXSkills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Verbal communication
Timeline
LEASING OFFICE ASSISTANT MANAGEMENT
GHAN AND COOPER MULTIFAMILY
10.2023 - Current
FRONT OFFICE MENTAL HEALTH CSR
LIFE PATH SYSTEMS
07.2022 - 10.2023
Front Office Associate
UT Health Tyler
07.2021 - 07.2022
APPLIANCE REPAIR OFFICE MANAGER
BAR APPLIANCE SERVICES
08.2019 - 07.2021
High School Diploma -
SULPHUR SPRINGS HIGH SCHOOL