Candice McMorris
Calumet City,IL
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Advanced Medical Support Assistant
Edward Hines Jr. VA Hospital
Hines , IL
04.2022 - Current
- Maintain effective and efficient communication with patients, visitors, and non-VA personnel.
- Participate in team huddles and team meetings to manage and plan patient care.
- Schedule eye appointments using appropriate VA software(VSE,CPRS,VISTA R2)
- Complete RTC’s, Consults, Secure Messages, Teams and Message Manager daily.
- Accurately verify insurance information using Insurance Capture Buffer (ICB).
- Verify patient demographic data during every patient encounter and update information as needed.
- Ensure identification of correct patients by using two unique identifiers for every patient interaction.
- Complete all mandatory TMS training courses in timely manner according to due date.
- Reschedule patients for cancelled clinics.
- Answer phones using proper telephone etiquette.
Lead Secretary OA
Dallas VA Medical Center
01.2024 - Current
- Manage executive calendars, scheduling appointments and coordinating meetings across departments.
- Oversee office operations, ensuring efficient workflow and adherence to company policies.
- Develope and maintain filing systems for confidential documents and records management.
- Train and mentor junior administrative staff on office procedures and best practices.
Flagger/Laborer
MBM Enterprise
Chicago, IL
07.2019 - Current
- Informs workers of all aircraft on runway
- Keep taxiway clear from debris
- Escorts non-badged construction workers on airfield safely
- Safely assisted average of 50 people per day across busy highway in all weather conditions and traffic conditions
- Managed work zones using large signs and hand signals to direct traffic
- Patiently directed motorists towards detours and alternate routes
- Used flagging tools such as stop and slow paddle and red flag
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury
HR Administrative Assistant
Dakkota Intergrated Systems
Chicago, IL
01.2019 - 04.2019
- Created 100 new employee folders in one day
- Assisted with on-boarding process of 50 new hires daily
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Managed employee exit interviews and paperwork
- Recruited and hired qualified candidates for vacant and new positions
- Set up orientations and initial training for new employees
- Converted employee status from temporary to permanent
Education
Bachelor's - Human Resources
Indiana Tech
Munster, IN05.2022
Associate's - Business Administration
Indiana Tech
Munster, IN05.2018
Skills
- Office administration
- Spreadsheet management
- Process optimization
- Meeting minutes
Timeline
Lead Secretary OA
Dallas VA Medical Center
01.2024 - Current
Advanced Medical Support Assistant
Edward Hines Jr. VA Hospital
04.2022 - Current
Flagger/Laborer
MBM Enterprise
07.2019 - Current
HR Administrative Assistant
Dakkota Intergrated Systems
01.2019 - 04.2019
Associate's - Business Administration
Indiana Tech
Bachelor's - Human Resources
Indiana Tech