Morgan Clemmons
Little Rock,AR
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
9
9
years of professional experience
Work History
ADVANCED MEDICAL SUPPORT ASSISTANT
Central Arkansas Veterans Healthcare System
North Little Rock
11.2022 - Current
- Uses Electronic Health Records (EHR) in conjunction with approved scheduling software to view, process, and schedule orders
- Schedules appointments ,referrals and consults.
- Prepare/run various reports (ie appointment schedules, consult, cancellation, or follow-up reports)
- Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians
- Provided technical advice to colleagues regarding installation procedures or troubleshooting techniques
- Directly consults with the professional staff for clarification of conflicting or ambiguous clinical data
- Identify and Correct any scheduling errors or inconsistencies promptly
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
FRONT DESK/DENTAL ASSISTA
Summit Dental Group
Hot Springs
12.2018 - 07.2021
- Checked patients in and out, verified insurance, and collected co-pays to keep business administrative and financial records current
- Educated patients about post-operative and at-home care for optimal outcomes
- Explained dental services and payment plans to help patients make informed decisions
- Maintains office publications and directives, ensuring current and periodically updated
- Including ordering and restocking inventory
- Selects and assigns codes from the dental reimbursement, Responsible for routine contact with insurance for processing incoming and outgoing claims
- Performs variety of budget analysis functions in assigned areas
- Built relationships with customers through proactive outreach initiatives to maximize ROI potential.
- Schedules appointments, coordinates meetings, and/or schedules conferences.
- Reviews correspondence and documents prepared for signature of or requiring coordination by managers for conformance with regulations, grammar, format, and special policies of organization.
DENTAL ASSISTANT STUDENT INTERN
Central Arkansas Veterans Healthcare System Dental clinic
Little Rock, AR
08.2018 - 10.2018
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Provided chair-side assistance during dental examinations and procedures
- Documented patient records with procedures performed and added notes to charts
- Created dental X-rays using traditional and digital methods
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
FILE MAINTENANCE CLERK
Kroger
Little Rock, AR
05.2017 - 10.2018
- Reviewed files to check for complete and accurate information
- Enter the identification codes on the documents into the computer system for easy determination of their locations as this will make retrieval very easy Ensure that signs are properly hung on all displays on the sales floor
- Complete scan audits timely after weekly ad changes
- Maintain shelf tags and ensure they are correctly hung to eliminate price discrepancies
- Maintains a workload database and works with management to coordinate and ensure the submission of workload data and related information
- Utilizes the facility computer system and software applications to correctly code, abstract, record, and transmit data
CERTIFIED DIALYSIS TECHNICIAN
Davita Inc.
Olympia, WA
06.2015 - 08.2017
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment
- Set up and operated hemodialysis machines to provide dialysis treatment for patients with kidney failure
- Cleaned fistula, graft, or catheter using antiseptic solution
- Performed venipuncture procedures with accuracy and precision
- Maintained accurate records of treatments, medications, lab results, and other relevant data.
- Provided in-patient care for 4-8 dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Monitored patients throughout the dialysis process, quickly identifying and addressing any complications or concerns.
Education
A.S IN HEALTH SCIENCE -
National Park College
Hot Springs, AR01.2020
CERTIFICATION IN DENTAL ASSISTING -
Eastern College of Health Vocations
Little Rock, AR01.2018
CERTIFICATION IN HEMODIALYSIS -
Clover Park Technical College
Tacoma, WA01.2015
Skills
- Administration and Operations
- Microsoft Office Suite
- Scheduling and Coordinating
- Calendar management
- EMR Systems
- Troubleshooting and Diagnostics
- Account Management
- Onboarding New Employees
- Client Service Optimization
- Appointment Scheduling Expertise
- Office Administration
- Verbal and written communication
Personal Information
Title: Advanced Medical Support Assistant
Timeline
ADVANCED MEDICAL SUPPORT ASSISTANT
Central Arkansas Veterans Healthcare System
11.2022 - Current
FRONT DESK/DENTAL ASSISTA
Summit Dental Group
12.2018 - 07.2021
DENTAL ASSISTANT STUDENT INTERN
Central Arkansas Veterans Healthcare System Dental clinic
08.2018 - 10.2018
FILE MAINTENANCE CLERK
Kroger
05.2017 - 10.2018
CERTIFIED DIALYSIS TECHNICIAN
Davita Inc.
06.2015 - 08.2017
A.S IN HEALTH SCIENCE -
National Park College
CERTIFICATION IN DENTAL ASSISTING -
Eastern College of Health Vocations
CERTIFICATION IN HEMODIALYSIS -
Clover Park Technical College