Candice Mills
Aubrey
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Replenishment and merchandising of the shelves and putting away stock was also done daily at all jobs.
Overview
25
25
years of professional experience
1998
1998
years of post-secondary education
Work History
Server Trainer
Half Shells
Plano
02.2023 - Current
- Trained new servers on menu items and service standards.
- Oversaw daily operations to ensure proper service flow.
- Assisted management in scheduling staff shifts effectively.
- Provided feedback to team members on service techniques.
- Ensured compliance with health and safety regulations during training sessions.
- Provided exceptional service to high volume of daily customers.
Bartender Trainer
Hulahut
Little Elm
10.2016 - 01.2023
- Developed and implemented training programs for new bartending staff.
- Conducted assessments to evaluate bartender skills and knowledge.
- Created instructional materials for cocktail preparation and service techniques.
- Facilitated hands-on training sessions to enhance team performance.
- Collaborated with management to improve bar operations and service standards.
- Ensured compliance with health and safety regulations in bar practices.
- Monitored inventory levels of liquor supplies at the bar regularly and ordered replenishments when necessary.
- Suggested innovative ideas for promotional events or activities geared towards increasing sales revenue.
Cosmetic Counter Manager
Macy's
Plano
07.2001 - 09.2016
- Managed daily operations of cosmetics department at a leading retail store.
- Led and trained staff on product knowledge and customer service techniques.
- Developed promotional displays to enhance product visibility and attract customers.
- Coordinated inventory management and ordering for cosmetics products.
- Provided personalized consultations to customers regarding skincare and makeup needs.
- Ensured compliance with company policies and visual merchandising standards.
- Fostered a positive team environment through effective communication and support.
- Resolved customer complaints in a professional manner.
- Developed and maintained relationships with customers to ensure repeat business.
- Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.
- Monitored stock levels to ensure sufficient supply of products.
- Provided demonstrations of cosmetic products to potential buyers.
- Organized promotional events to increase sales volume.
- Encouraged customers to try new products through personal recommendations.
Education
Plano Senior High School
Plano, TexasTimeline
Server Trainer
Half Shells
02.2023 - Current
Bartender Trainer
Hulahut
10.2016 - 01.2023
Cosmetic Counter Manager
Macy's
07.2001 - 09.2016
Plano Senior High School