Candice Morris
Franklin,OH
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
9
9
years of professional experience
Work History
Dental Receptionist
Alex Bell Dental
Centerville, OH
11.2022 - Current
- Coordinated with other healthcare professionals to ensure efficient office operations.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Collected payments from patients in accordance with established policies and procedures.
- Educated patients on proper oral health care instructions and preventive measures.
- Provided assistance to dentists during dental treatments and procedures as needed.
- Organized patient charts prior to each appointment in order to save time during check-in process.
- Processed referrals to specialists when required by the dentist.
- Provided support with front office duties such as photocopying documents or scanning files.
- Monitored supply levels within the office and ordered new materials as needed.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
Dental Assistant/Front Desk
Dr Kelly Privett
Springboro, OH
05.2016 - 03.2022
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Ordered supplies necessary for daily operations of the practice.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Sterilized instruments according to established guidelines and protocols.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Ensured compliance with infection control policies and procedures.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Conducted routine maintenance of equipment used in dentistry operations.
Education
Associate in Associate’s Degree - Applied Science in Dental Assisting
Miami-Jacobs Career College
Springboro, OH12.2015
High school diploma - General Studies
William Howard Taft High School
San Antonio, TX05.1999
Skills
- Patient scheduling
- Insurance verification
- Payment processing
- Chart organization
- Customer service
- Office coordination
- Inventory management
- Effective communication
- Time management
- Attention to detail
- Team collaboration
Custom
- Sincerely, Candice Morris
- Authorized to work in the US for any employer
Timeline
Dental Receptionist
Alex Bell Dental
11.2022 - Current
Dental Assistant/Front Desk
Dr Kelly Privett
05.2016 - 03.2022
Associate in Associate’s Degree - Applied Science in Dental Assisting
Miami-Jacobs Career College
High school diploma - General Studies
William Howard Taft High School