Candice Norris
Greenville,NC
Summary
Bank Teller/Teller Supervisor with 9 years of experience providing excellent customer service and accurately processing financial transactions. Adept at managing multiple tasks and quickly resolving customer inquiries. While taking care of teller line needs.
Overview
18
18
years of professional experience
Work History
Commercial Property Management
KCN Properties
Greenville, NC
03.2019 - Current
- Collaborated with property management teams to address resident concerns promptly, ensuring satisfactory resolutions were met.
- Increased property revenue through proactive management of expenses, strategic lease negotiations and collecting monthly rent.
- Collaborated with property owners or management companies on facility upgrades and renovations as needed.
Bank Teller Supervisor
First Citizen Bank
Greenville, NC
05.2012 - 10.2017
- Improved customer satisfaction by efficiently managing teller transactions and addressing customer inquiries.
- Enhanced branch operations through effective management of daily bank teller activities and workflow prioritization.
- Counted cash drawers and made bank deposits. Administer the balancing of branch vaults, ATM’s and TCD’s.
- Managed risk effectively by monitoring teller activities, ensuring compliance with banking regulations and policies.
BANK TELLER /CUSTOMER SERVICE
PNC Bank
Greenville NC
10.2008 - 03.2012
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Math Remediation Teacher
Pitt County School System
Greenville, NC
01.2007 - 02.2008
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Diploma -
Farmville Central High School
Farmville, NCBachelor Of Science And/with Education Degree - Elementary Education
NC Wesleyan College
Rocky Mount, NCSkills
Cash Drawer Balancing
Cash Handling Skills
Client Relationship Management
Staff Training and Development
Exceptional Customer Service
Timeline
Commercial Property Management
KCN Properties
03.2019 - Current
Bank Teller Supervisor
First Citizen Bank
05.2012 - 10.2017
BANK TELLER /CUSTOMER SERVICE
PNC Bank
10.2008 - 03.2012
Math Remediation Teacher
Pitt County School System
01.2007 - 02.2008
Diploma -
Farmville Central High School
Bachelor Of Science And/with Education Degree - Elementary Education
NC Wesleyan College