CANDICE SMITH
District Manager
Lakeland,FL
Summary
Experienced and motivated retail manager with a strong drive for success. Empowers teams to achieve their highest potential and fosters collective success. Detail-oriented and dedicated, consistently delivers impactful results through strategic thinking and data-driven insights. Currently seeking a challenging position where extensive experience and deep understanding of the industry can drive both personal and company advancement.
Overview
11
11
years of professional experience
Work History
District Manager
Circle K
03.2024 - Current
- Supervised 11 locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Maximizes store sales by directing and assisting Store Manager with merchandising programs, providing information and recapping promotional activities
- Manages controllable costs including merchandise/cash variations, salaries, overtime, cash, repair and maintenance
- Achieves financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action
- Ensures vendors meet expectations by evaluation performance and developing partnerships
- Ensures adherence to policies and procedures, and governmental regulations; advises management of needed actions
- Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs
- Maintains a safe and secure working environment through the enforcement of safety practices, providing information and training
- Ensures non-discriminatory management skills are utilized/practiced
- Performed multiple tasks in fast paced and detail oriented environment
- Developed , manages and assigned tasks to Store Managers appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards
- Maintained a professional and supportive image among subordinates and supervisors
- Maintained professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies
- Contributed to team effort by accomplishing related results as needed
STORE MANAGER
Circle K
Auburndale, Fl
10.2020 - 03.2024
- Recognized for exceptional leadership and performance as an Assistant Manager, I was promoted to Store Manager to demonstrate my ability to drive results in high pressure situations
- I was entrusted with this new responsibility to utilize my proficiency and knowledge to improve store performance and drive growth
- Back up Market Manager for 1441, specializing in cash control
- Actively developed multiple CSRs to ASMs, one ASM to an MIT, and multiple externally hired MITs to Store Manager
- Lead region 1490 in merch penetration for 3 months after innercircle launch
- Achieved and maintained 20% merch penetration, present 25%
- Appointed to speak on regional calls to assist in improving regional Innercircle results
- Selected as 1491s Marketing Ambassador
- Selected as 1491s Suggested Ordering Ambassador
- Improved 8521 merchandise variation from -3.6% to -1.9%
- Multi-site Manager for 1+ years (7487, 7560, 8521)
- Highest performing site for mystery shops in 1441 and 1491
- 2021 1450 Ambassador Club winner.
ASSISTANT MANAGER
Circle K
03.2014 - 10.2020
- Quickly promoted from CSR to an Assistant Manager, assumed a dual role as an STS trainer, that enabled me to train and develop all new hires across the market
- This expanded scope allowed me to leverage my expertise and leadership skills to drive talent development and performance excellence across multiple locations.
Education
Bartow Senior High School
Bartow, FLSkills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Training and coaching
- Goal Setting and Performance Metrics
- Sales management
- Operations Management
- Customer Relations
- Staff Development
- Financial Management
- Multi-unit management
State
FL
Zip
33811
City
Lakeland
Timeline
District Manager
Circle K
03.2024 - Current
STORE MANAGER
Circle K
10.2020 - 03.2024
ASSISTANT MANAGER
Circle K
03.2014 - 10.2020
Bartow Senior High School
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