Summary
Overview
Work History
Education
Skills
Relevant Courses
Timeline
Generic

Candice Smith

Charlotte,NC

Summary

Soon-to-be HR graduate with 5+ years of experience in customer-facing roles, coordination, and data management. Proven ability to lead teams, streamline processes, and provide empathetic support. Currently seeking an entry-level remote or hybrid role in Human Resources or Project Management to contribute strong organizational skills, attention to detail, and a passion for helping people and systems run smoothly.

Overview

8
8
years of professional experience

Work History

Patient Service Specialist

Carolina Asthma & Allergy Center
Charlotte, NC
02.2023 - 08.2024
  • Managed patient records and appointments with high accuracy
  • Provided empathetic customer support for sensitive health concerns
  • Ensured data privacy compliance (HIPAA)
  • Collaborated with staff to enhance scheduling and reduce wait times

Patient Service Coordinator

MyEyeDr
Charlotte, NC
08.2022 - 01.2023
  • Scheduled appointments and performed insurance verification
  • Handled patient intake and processed referrals in a fast-paced office

Shift Leader

Outback Steakhouse
Charlotte, NC
06.2021 - 08.2022
  • Led daily operations and supervised team members
  • Trained new hires and delegated responsibilities
  • Resolved customer issues and ensured quality service

Optometric Technician

Piedmont Eye Center
Greensboro, NC
03.2020 - 08.2020
  • Performed vision tests and maintained patient records
  • Supported optometrists with clinical procedures

Peer Educator

UNC Charlotte Sustainability Office
Charlotte, NC
08.2019 - 03.2020
  • Educated students on sustainability through presentations and outreach
  • Organized campus events and built public speaking experience

Certified Nursing Assistant (CNA)

Guilford Rehabilitation Center
Greensboro, NC
01.2017 - 01.2019
  • Delivered patient care and monitored vital signs
  • Supported treatment plans with detailed health observations

Education

Bachelor of Science - Professional Studies – HR Management

University of North Carolina at Charlotte
Charlotte, NC
12.2025

Skills

  • Human Resource Coordination
  • Project Planning & Administration
  • Empathetic Communication & Support
  • Record-Keeping & Data Accuracy
  • Team Leadership & Collaboration
  • Customer Service & Conflict Resolution

Relevant Courses

  • HR Planning
  • Project Management
  • Leadership & Development Training
  • Public Speaking Workshops

Timeline

Patient Service Specialist

Carolina Asthma & Allergy Center
02.2023 - 08.2024

Patient Service Coordinator

MyEyeDr
08.2022 - 01.2023

Shift Leader

Outback Steakhouse
06.2021 - 08.2022

Optometric Technician

Piedmont Eye Center
03.2020 - 08.2020

Peer Educator

UNC Charlotte Sustainability Office
08.2019 - 03.2020

Certified Nursing Assistant (CNA)

Guilford Rehabilitation Center
01.2017 - 01.2019

Bachelor of Science - Professional Studies – HR Management

University of North Carolina at Charlotte

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