Candida Silvas
Phoenix,AZ
Summary
Dynamic Property Manager with a proven track record at Cal Cap Properties, excelling in tenant relations and occupancy management. Expert in streamlining rent collection processes and enhancing tenant satisfaction through effective communication and prompt issue resolution. Skilled in property inspections and marketing, driving occupancy rates through targeted campaigns.
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
18
18
years of professional experience
Work History
Assistant Manager
McCormack Baron Management
Phoenix, AZ
02.2026 - Current
- Led cross-functional teams to enhance operational efficiency and service delivery.
- Developed and implemented training programs for staff, improving performance standards.
- Analyzed customer feedback to identify areas for improvement in service quality.
- Oversaw scheduling and resource allocation to optimize workforce productivity.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
Property Manager
Cal Cap Properties
Phoenix, AZ
09.2023 - 08.2025
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Coordinated with legal counsel to resolve tenant disputes.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
Property Manager
Western Wealth Management
Phoenix, AZ
05.2022 - 08.2023
- Introduced prospective tenants to types of units available and performed tours of premises.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Assistant Manager/Assistant Regional Manager
Pro Residential
Phoenix, AZ
02.2016 - 11.2022
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
Store Manager
Avenue Stores
Phoenix, AZ
04.2008 - 11.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
No Degree - Horticulture Science
Yavapai College
Prescott, AZReal Estate
Arizona School Of Real Estate
Phoenix, AZSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Property tours and inspections
- Eviction procedures
- Maintenance scheduling
- Occupancy management
- Fair housing mandates
- Tenant and eviction laws
- Vendor management
- Multi-family property management
- Marketing and advertising
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
McCormack Baron Management
02.2026 - Current
Property Manager
Cal Cap Properties
09.2023 - 08.2025
Property Manager
Western Wealth Management
05.2022 - 08.2023
Assistant Manager/Assistant Regional Manager
Pro Residential
02.2016 - 11.2022
Store Manager
Avenue Stores
04.2008 - 11.2010
No Degree - Horticulture Science
Yavapai College
Real Estate
Arizona School Of Real Estate