Candy Espiricueta
Fort Worth,TX
Summary
Experienced and results-driven Community Manager with a proven track record in property management. Adept at overseeing property administration, ensuring compliance with health and safety regulations, and achieving financial objectives through meticulous budget forecasting and variance analysis. Skilled in managing day-to-day operations, including staff training, performance management, and professional development. A strong communicator with exceptional conflict resolution abilities, fostering collaborative relationships with residents to ensure high levels of satisfaction and effective operations management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Community Manager
Valiant Residential
09.2022 - Current
- Oversee property administration, ensuring compliance with all health and safety inspections, regulations, and codes
- Achieve financial objectives by forecasting annual budget requirements, analyzing variances, and processing accounts payables
- Establish and maintain collaborative relationships with residents through professional communication, conflict resolution, and customer-focused interactions
- Streamlined maintenance processes and introduced a new online portal for resident requests
- Directed training sessions for enhancing knowledge and skills among community team.
Assistant Property Manager
Valiant Residential
05.2022 - 09.2022
- Supported the Property Manager in ensuring the community's operational and financial success
- Oversaw on-site accounting functions and collaborated on community objectives like occupancy, marketing, expense control, and delinquency
- Managed tenant relations, responded to inquiries and complaints, and conducted regular property inspections
- Enhanced tenant satisfaction through proactive communication and timely issue resolution
- Handled rent collections and managed the eviction process for delinquent tenants
- Maintained accurate financial records and enforced lease terms and conditions
Leasing Consultant
Valiant Residential
07.2021 - 05.2022
- Maintained high occupancy rates through effective leasing and marketing activities
- Marketed and leased apartments according to company policies and procedures
- Conducted apartment showings and oversaw lease signings
- Provided exceptional customer service
- Reviewed move-in, move-out, and renewal documents for accuracy and compliance, ensuring timely entry into Yardi
OD Administrator/Time Administrator
Research in Motion
11.2008 - 07.2010
- Payroll Administration duties that included time and attendance tracking for purposes of payroll and attendance tracking for progressive discipline/coaching tools
- Employee Relations, (including training the trainer sessions for cultural sensitivity, harassment in the workplace; etc.) Compensation and Benefits
- Improved salary structure with guidelines consistent with wage and hour laws
- Benefits administration; to include facilitating new hire orientation, annual open enrollment activities, processing/maintenance for employee benefit files
HR Administrator/Executive Assistant
Perlos (TX), Inc.
09.2005 - 09.2007
- Provided HR support and administrative assistance to the Regional President
- Interpreted company policies and advised on legal regulations (FMLA, HIPAA, COBRA)
- Managed HRIS maintenance, benefits administration, and employee relations
- Scheduled meetings, travel arrangements, and prepared expense reports
Education
Business Management
Tarrant County College
Fort WorthSkills
Employee performance management
- Financial budgeting and reporting
- MS office suite
- Vendor management
- Proficient in Yardi, RentCafe, CRM Flex, Paylocity
- Employee recruitment
- Client service and support
- Proficient in Yardi, RentCafe, Blue Moon, and Paylocity
- Customer relationship management
Certification
- Certified Apartment Manager (CAM) - National Apartment Association Education Institute.
Timeline
Community Manager
Valiant Residential
09.2022 - Current
Assistant Property Manager
Valiant Residential
05.2022 - 09.2022
Leasing Consultant
Valiant Residential
07.2021 - 05.2022
OD Administrator/Time Administrator
Research in Motion
11.2008 - 07.2010
HR Administrator/Executive Assistant
Perlos (TX), Inc.
09.2005 - 09.2007
Business Management
Tarrant County College
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