Candy Jones
Heritage
Albuquerque,NM
27
years of professional experience
Compassionate caregiver skilled in customer relations and problem-solving. Reliable and adaptable, with a strong attention to detail in executing clerical tasks and providing exceptional support to clients.
Adaptable professional with a diverse background in caregiving and clerical roles. Strong focus on building relationships and delivering compassionate care, ready to leverage skills to enhance client experiences and streamline operations.
Work History
Clerk
8 Months- Processed and organized incoming documentation to ensure accurate record keeping.
- Assisted in maintaining inventory levels through regular stock checks and updates.
- Handled customer inquiries effectively, providing accurate information and support.
- Supported team by executing daily clerical tasks with attention to detail.
- Collaborated with colleagues to streamline office procedures, improving workflow efficiency.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Home Health Caregiver
6 Years 1 Month- Provided personalized care and support to clients, enhancing daily living activities and overall well-being.
- Administered medications and monitored patient health, ensuring compliance with care plans and safety protocols.
- Developed trusting relationships with clients and families, promoting open communication about needs and preferences.
- Assisted in mobility and physical therapy exercises, improving client independence and strength over time.
- Reviewed and updated client care plans regularly, adapting services to align with changing health conditions.
- Collaborated with healthcare professionals to coordinate comprehensive care solutions tailored to individual client needs.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Assisted disabled clients to support independence and well-being.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
- Continuously expanded caregiving knowledge by attending professional development workshops and staying informed about relevant industry trends.
- Managed time effectively while caring for multiple patients concurrently, prioritizing tasks based on urgency and importance.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Transported clients for medical and personal outings.
Sunday School Teacher
20 Years 3 Months- Developed engaging lesson plans to facilitate spiritual growth and learning among students.
- Implemented diverse teaching methods to accommodate various learning styles and enhance understanding.
- Organized and led weekly sessions, ensuring a welcoming environment for all participants.
- Collaborated with parents to provide updates on student progress and address concerns effectively.
- Evaluated student performance and adjusted instructional approaches to improve outcomes.
- Coordinated special events that fostered community involvement and church participation.
- Encouraged class participation to build student confidence and interest in church teachings.
- Managed classroom behavior to maintain safety and promote orderly learning environments.
- Prepared age-appropriate weekly lesson plans aligned with church teachings.
- Managed classroom behavior effectively, maintaining a respectful atmosphere conducive to learning.
- Tested children's bible knowledge by asking bible trivia questions and hosting bible quizzing competitions.
- Employed variety of instructional aids, methods, and materials to provide for creative teachings, helping children grow spiritually.
- Enhanced student understanding by incorporating hands-on activities and creative teaching methods.
- Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
- Facilitated small group discussions to foster deeper understanding of complex religious concepts among students.
- Improved overall class participation by fostering a positive and collaborative learning environment.
- Guided students in the development of strong moral values and ethical decision-making skills through thoughtful discussions and real-life examples.
- Merged bible verses with current events to develop curriculum and address relevant topics children regularly encounter.
- Maintained Sunday School area through providing decoration and literature.
- Created visually appealing bulletin boards that showcased student work, increasing pride in their accomplishments.
- Assisted in the development of age-appropriate curriculum that addressed various learning styles and needs.
- Collaborated with fellow teachers to share best practices, resources, and ideas for continuous improvement.
School Substitute and Office Staff
3 Months- Supported classroom environments by following lesson plans and managing student behavior.
- Adapted quickly to various educational settings and grade levels, ensuring smooth transitions.
- Collaborated with teachers to reinforce curriculum objectives and enhance learning experiences.
- Maintained effective communication with staff regarding student needs and classroom activities.
- Implemented classroom management techniques to foster a positive learning atmosphere.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
CNA
2 Years 9 Months- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted with personal hygiene, mobility, and nutrition support for patients.
- Monitored vital signs and reported changes to healthcare team promptly.
- Coordinated with nursing staff to implement individualized care plans efficiently.
- Trained new nursing assistants on best practices in resident care procedures.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Receptionist, Remote
8 Years 6 Months- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to streamline service delivery.
- Assisted in resolving patient inquiries, enhancing overall customer satisfaction.
- Trained new reception staff on office protocols and EHR navigation.
- Implemented process improvements that reduced wait times and increased productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Massage - Massage And Business
High School Diploma
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Database entry
Relationship building
Typing speed
Record preparation
Peer relationships
Handling payments
Driver communications
Records retrieval
Confidentiality
Problem-solving
Creative thinking
Customer relations
Critical thinking
Interpersonal communication
Honest and dependable
Reliable and responsible
Customer assistance
Problem-solving abilities
Adaptable and flexible
Reliability
Cooperative attitude
Order taking
Timeline
Clerk
APS
11.2025 - CurrentRead More
School Substitute and Office Staff
Kelly Services
08.2024 - 11.2024Read More
Home Health Caregiver
Heritage
06.2020 - CurrentRead More
CNA
Genisis Health Care
12.2006 - 09.2009Read More
Sunday School Teacher
Abundant Life Community Church/ Albuquerque, NM
06.2005 - 09.2025Read More
Receptionist, Remote
Lovelace Medical Center
03.1999 - 09.2007Read More
UTMI
Massage from Massage And Business
Read More
Freedom HS
High School Diploma
Read More