Hi, I’m
Candy Smith
Summary
Dynamic Administrative Assistant with a proven track record at Bighorn Traffic Services LLC, excelling in customer relations and operational processes. A self-starter skilled in scheduling and documentation, I consistently enhanced client satisfaction through proactive communication and problem-solving, ensuring efficient workflow and timely responses to inquiries.
Work History
Bighorn Traffic Services LLC
Administrative Assistant
10.2020 - 07.2025
Job overview
- Drew Traffic Control Plans for Customer's
- Dispatch/Scheduling
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Jumptime
Evening Shift Supervisor
04.2019 - 10.2020
Job overview
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Jack in the Box
Food Service Assistant
06.2019 - 08.2019
Job overview
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Initiated, planned and executed process improvements to optimize food inventory levels.
- Supported restaurant closing, restocking items and reporting shortages.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
Jacksons Food Stores
Sales Assistant
03.2018 - 08.2018
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Evening Supervisor - Graveyard Shift
Fishers
Evening Bartender
08.2016 - 11.2018
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Victors Hogs N Horns
Bartender
05.2015 - 07.2016
Job overview
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Overview
10
years of professional experience
Education
Thomas Mills High SchoolFramlingham UK
University Overview
- Awarded Art Scholarship.
Chemeketa Community CollegeSalem, OR
Traffic Control Supervisor from Traffic Control
University Overview
- Professional Development: TCS
- Professional Development: Flaggers Certificate.
- Professional Development: Train The Trainer
Cooperative Food StoreFelixstowe, UK
NVQ
University Overview
- Relevant Coursework: NVQ in Management.[Subject]
Skills
- Scheduling
- Research
- Operational processes
- Strong problem solver
- Self-starter
- Senior leadership support
- Documentation and reporting
- Customer and client relations
- Multi-line telephone system operation
- Scheduling and calendar management
- Customer service
Accomplishments
- Recognized by customers for expedient and effective service.
- Coordinated weekly projects.
- Scheduling - Organized technician schedule for customer jobs.
- Advanced from Flagger to Admin within 3 months, to draw TTC Plans.
- Travel Planning - Booked number of hotels for both departments.
- Accomplished Power Of Communication through nomination.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Bighorn Traffic Services LLC
10.2020 - 07.2025
Food Service Assistant
Jack in the Box
06.2019 - 08.2019
Evening Shift Supervisor
Jumptime
04.2019 - 10.2020
Sales Assistant
Jacksons Food Stores
03.2018 - 08.2018
Evening Bartender
Fishers
08.2016 - 11.2018
Bartender
Victors Hogs N Horns
05.2015 - 07.2016
Thomas Mills High School
Chemeketa Community College
Traffic Control Supervisor from Traffic Control
Cooperative Food Store
NVQ
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