SHANNON PETERSON
PUYALLUP,UNITED STATES
Summary
Dear Hiring Manager,
I am writing to express my interest in the Payroll Administrator position. With over 10 years of experience, including my recent role as an Administrative Assistant / Payroll at MultiCare Mary Bridge, I am confident in my ability to fulfill the responsibilities outlined in the job description effectively.
My expertise includes proficient use of Excel, problem solving, meeting facilitation, interpersonal skills, customer service, project coordination, conflict resolution, process improvement, data analysis, and attention to detail. I bring strengths such as organizational skills, regulatory compliance, financial reporting, communication, team collaboration, discretion, confidentiality, independent thinking, and decision-making, all of which align well with the needs of a Payroll Administrator.
Additionally, my education includes a Health Unit Coordinator Certificate from Clover Park Technical College, which has contributed to my strong administrative foundation.
I am enthusiastic about the opportunity to contribute to your team and am confident that my skills and experience will enable me to maintain the integrity of the payroll system and ensure accurate and timely processing for your organization.
Thank you for considering my application. I look forward to the possibility of discussing how I can support your payroll operations.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Mary Bridge Children's Hospital
Tacoma, WA
2021 - Current
- Organized and maintained office files, ensuring easy access to documents.
- Managed calendars, scheduled appointments, and coordinated meetings effectively.
- Assisted in preparing reports and presentations for management review.
- Responded to inquiries promptly, providing exceptional customer service support.
- Trained new administrative staff on office procedures and best practices
- Coordinated travel arrangements, including itineraries and accommodations for staff.
- Implemented office procedures to enhance workflow efficiency and collaboration.
- Trained new administrative staff on office protocols and systems usage.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Arranged business travel details for company employees per supervisor requirements.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Acquired proper equipment, refreshments and supplies for meetings.
- Ensured smooth daily operations by maintaining office supplies inventory and anticipating needs to avoid stock shortages or delays in projects.
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Health Unit Coordinator
Mary Bridge Children's Hospital
Tacoma, WA
05.2016 - 12.2021
- Coordinated patient admissions and discharges, ensuring efficient workflow and adherence to hospital protocols.
- Scheduled appointments and managed physician calendars, enhancing patient access to care services.
- Maintained accurate medical records and documentation, supporting compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to streamline communication and improve patient care delivery.
- Trained new staff on operational procedures, fostering a knowledgeable and efficient work environment.
- Implemented process improvements that increased department efficiency and reduced wait times for patients.
- Oversaw inventory management of medical supplies, ensuring availability while minimizing excess stock costs.
Education
No Degree - Health Unit Coordinator
Clover Park Technical College
Lakewood, Washington, WA06-1998
Skills
- Service excellence
- Detail-oriented data management
- Skilled in digital technologies
- Administrative support
- Administrative support
- Skilled in Microsoft Word formatting and editing
- Prioritization and scheduling
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Filing
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Professional communication
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Appointment scheduling
- Verbal communication
- Data organization
- Deadline oriented
- Professional and mature
- Microsoft PowerPoint
- Spreadsheets
- Data collection
- Event coordination
Timeline
Health Unit Coordinator
Mary Bridge Children's Hospital
05.2016 - 12.2021
Administrative Assistant
Mary Bridge Children's Hospital
2021 - Current
No Degree - Health Unit Coordinator
Clover Park Technical College