Candy Stephenson
Summary
High-energy Front Office Manager brings significant experience and great customer service skills. Focused on maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization.
Overview
13
13
years of professional experience
Work History
Front Office Manager
Dr. Khursand
Gold River, CA
02.2023 - 04.2024
- Answering multi-line phone
- scheduling patients
- recalls
- account receivables
- collecting payment
- statements
- customer service
- insurance billing
- co-pays
- verifying insurance
- team player
- help solving problems and/or concerns
Patient Coordinator
Dr. Colby Smith
Granite Bay, CA
05.2021 - 10.2022
- Answering multi-line phone
- Scheduling patients
- recalls
- account receivables
- collecting payment
- statements
- customer service
- insurance billing
- co-pays
- verifying insurance
- team player
- help solving problems and/or concerns
Front Office Manager
Dr. Michael Rawlins
Citrus Heights, CA
03.2011 - 05.2021
- Answering multi-line phone
- Scheduling patients
- recalls
- account receivables
- collecting payment
- statements
- customer service
- insurance billing
- co-pays
- verifying insurance
- team player
- help solving problems and/or concerns
Education
Dental Assisting - Dental
Western Career College
Sacramento, CA05-1999
Skills
- Proficient in Eagle Soft and Dentrix
- Workflow Coordination
- Oral and writing communication
- Financial Reporting
- Strong leadership
- Data Entry
- Administrative Skills
- Exceptional customer support
- Schedule Coordination
- Complaint Handling
- Listening Skills
- Decision-making capabilities
- Team Management
- Customer Relations
Timeline
Front Office Manager
Dr. Khursand
02.2023 - 04.2024
Patient Coordinator
Dr. Colby Smith
05.2021 - 10.2022
Front Office Manager
Dr. Michael Rawlins
03.2011 - 05.2021
Dental Assisting - Dental
Western Career College