Dynamic leader with a proven track record at Target, enhancing team performance and customer satisfaction through effective coaching and exceptional service delivery. Skilled in operations management and relationship building, I excel in business development and team development, ensuring seamless project execution and operational excellence.
Overview
20
20
years of professional experience
Work History
Service and Engagement Executive Team Leader
Target
119 Crossing Way, Augusta ME
05.2004 - Current
Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
Led cross-functional teams for streamlined communication and efficient project execution.
Interviewed, recruited and trained new onboarding candidates.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Maintained key item stock levels and wrote or expedited purchase orders.