- Photography
- Acrylic Pour Painting
Jamie Graham
Assistant Store Leader
Maineville
Summary
Professional leader with significant experience in driving team collaboration and achieving results. Skilled in strategic planning, project management, and fostering positive work environment. Known for reliability and adaptability to changing needs, ensuring consistent performance and goal achievement. Strong communication, organizational, and problem-solving abilities.
Overview
20
20
years of professional experience
Work History
Executive Team Leader-Service & Engagement
Target
06.2023 - 05.2025
- Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
- Fostered a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
- Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
Assistant Store Leader
Kroger
10.2018 - 06.2023
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Fostered a positive work environment by addressing employee issues and promoting open communication.
- Assisted in the development of staff training programs that led to increased productivity levels throughout various departments.
E-Commerce Supervisor
Smith's Food & Drug Centers
11.2016 - 07.2018
- Trained and supervised e-commerce team members, resulting in increased productivity and improved performance.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Floral Department Manager
Smith's Food & Drug Centers
07.2015 - 11.2016
- Ensured visual consistency across all displays within the department by adhering to company branding standards.
- Established effective sales strategies that drove store traffic during key holiday seasons such as Valentine''s Day, Mother''s Day, and Christmas.
- Maintained a clean, well-organized workspace that facilitated efficient operations and contributed to an inviting atmosphere for customers.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Education
No Degree -
College of Southern Nevada
Las Vegas, NV 05.2001 -
Skills
Operations management
Interests
Timeline
Executive Team Leader-Service & Engagement
Target
06.2023 - 05.2025
Assistant Store Leader
Kroger
10.2018 - 06.2023
E-Commerce Supervisor
Smith's Food & Drug Centers
11.2016 - 07.2018
Floral Department Manager
Smith's Food & Drug Centers
07.2015 - 11.2016
No Degree -
College of Southern Nevada
05.2001 -
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