Dedicated, restaurant management professional with a daily planning and operations experience. Skilled in staff training and development.
Friendly with 6 years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hiring and Recruiting Manager
Culver's Restaurant
Des Moines, IA
12.2015 - 12.2021
Managed recruitment team and educated and mentored new advisors.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
General Manager
Culver's Restaurant
Des Moines, IA
01.2019 - 06.2021
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Established and administered annual budget with controls to prevent overages.
Implemented operational strategies and effectively built customer and team members loyalty.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.