Candice Ruhling
Suwanee,GA
Summary
Accomplished Pharmacy Technician with extensive experience in high-volume pharmacy operations, processing over 1,000 prescriptions daily. Expertise in delivering exceptional customer service while ensuring operational accuracy and efficiency. Proven track record in inventory management and maintaining patient confidentiality. Strong team collaboration and multitasking skills contribute to enhanced service quality and operational success.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Pharmacy Technician
Meijer Pharmacy
Rockford, MI
02.2019 - Current
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Collected co-payments or full payments from customers.
Event Staff, Security
DK Security
Kentwood, MI
01.2019 - 11.2025
- Monitored premises for suspicious activities and potential criminal acts.
- Identified unauthorized individuals to prevent access to restricted areas.
- Executed security protocols and escorted non-compliant individuals from the facility.
- Conducted thorough searches and used wands to detect unauthorized materials and weapons.
Cashier
Hucks Corner
Cedar Springs, MI
01.2014 - 01.2019
- Examined merchandise for tampering or damage before processing returns and exchanges.
- Maintained accurate cash drawers by organizing large bills and ensuring sufficient small bills and change.
- Promoted sales and enhanced customer satisfaction through organized checkout areas.
- Engaged customers warmly, providing prompt and dedicated assistance.
- Reconciled cash drawer at each shift's start and end, resolving discrepancies for accuracy.
- Trained in managerial and ordering roles while providing backup coverage for optimal customer support.
- Processed POS transactions including checks, cash, debit, credit purchases, and refunds.
- Supported customer needs with attentive and skilled assistance.
Shipping and Receiving Coordinator
Wolverine World Wide
Cedar Springs, MI
08.2012 - 10.2017
- Collaborated with shippers to resolve shipment issues, including damaged materials and shortages.
- Produced accurate shipping documentation and package labels to optimize routing efficiency.
- Coordinated with carrier representatives for order delivery arrangements and instructions.
- Arranged special deliveries through effective communication with carrier representatives.
- Verified accuracy by comparing shipping orders and invoices against received contents.
- Maintained precise records in PKMS and SOLE, including material weights and identified variances.
Education
Pharmacy Technician- Level 4 - National Pharmacy Technician
Rockford, MI
Rockford, MI01-2025
Medical Administrative Assistant - Grand Rapids, MI
Everest Institute
Grand Rapids, MI12.2010
Skills
- Pharmaceutical sales and services
- Customer service and support
- Data entry and database administration
- Proficient in EPS, Mckesson, and Order insite
- HIPAA compliance
- Inventory management
- Multitasking abilities
- Document filing and archiving
- Team collaboration skills
- Patient confidentiality practices
- Time management expertise
- Typing proficiency
- Insurance verification processes
- Pharmacy technician experience
- Medical records management
- Medical billing knowledge
Certification
National Pharmacy Technician Certification
Personal Information
Authorized To Work: United States
Timeline
Pharmacy Technician
Meijer Pharmacy
02.2019 - Current
Event Staff, Security
DK Security
01.2019 - 11.2025
Cashier
Hucks Corner
01.2014 - 01.2019
Shipping and Receiving Coordinator
Wolverine World Wide
08.2012 - 10.2017
Pharmacy Technician- Level 4 - National Pharmacy Technician
Rockford, MI
Medical Administrative Assistant - Grand Rapids, MI
Everest Institute