Summary
Overview
Work History
Education
Skills
Timeline
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Capri Espino

West Valley City

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

North italia
Riverton
03.2025 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted guests with menu selections and special requests.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Resolved guest concerns promptly to enhance dining experience.

Manger

Shake Shack
Sandy
05.2020 - 03.2025
  • Supervised daily operations to ensure efficient workflow and team collaboration.
  • Coordinated staff schedules to optimize coverage and maintain service levels.
  • Conducted quality checks to uphold product standards and consistency.
  • Developed training materials and programs for employee onboarding and skill enhancement.
  • Facilitated training sessions to improve team performance and knowledge retention.
  • Collaborated with department heads to align training objectives with company goals.
  • Oversaw on-site event setup, ensuring all elements were in place.
  • Greeted customers and provided excellent customer service.

Education

Jordan High School
Sandy, UT
04-2021

Skills

  • Food safety
  • Menu knowledge
  • Order management
  • Point of sale
  • Quality control
  • Customer feedback
  • Staff coordination
  • Inventory tracking
  • Training development
  • Team leadership
  • Service excellence

Timeline

Server

North italia
03.2025 - Current

Manger

Shake Shack
05.2020 - 03.2025

Jordan High School