Capriss Roberts
Maple Heights,OH
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
House Manager
Self-employeed
Beachwood, Ohio
09.2009 - Current
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Organized and maintained household inventory records, including supplies and equipment.
- Monitored service provider performance to ensure quality of services delivered.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Managed team of employees, daily progress reports and overall project planning.
- Coached staff on strategies to enhance performance and improve customer relations.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Home Health Aide
Judson Retirement Community
Cleveland, Ohio
08.2009 - 07.2011
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Prepared meals and snacks according to prescribed diets.
- Transported clients to doctor appointments and social events.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided emotional support and companionship to patients.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Assisted in ambulation and exercise routines for clients.
Education
High School Diploma -
Health Careers High
Cleveland, OH06-2008
Some College (No Degree) - Billing And Coding
Community College
Cleveland, OHSkills
- Payroll administration
- Household management
- Written communication
- Staff management
- Staff scheduling
- Inventory management
- Staff recruitment
- Client transportation
- Patient care
- Staff training
- Time management
- Effective communication
- Appointment coordination
- Employee scheduling
- Expense management
Timeline
House Manager
Self-employeed
09.2009 - Current
Home Health Aide
Judson Retirement Community
08.2009 - 07.2011
High School Diploma -
Health Careers High
Some College (No Degree) - Billing And Coding
Community College