Cara Colclasure
Camden,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
TriHealth
Oxford, OH
07.2022 - Current
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Maintained accurate records of client intakes in electronic database system.
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
- Scheduled appointments and coordinated logistics for initial assessments and follow-up meetings.
- Addressed and resolved client concerns or complaints related to the intake process.
- Managed confidential client data in compliance with HIPAA and other relevant regulations.
Health Unit Coordinator
Premier Health
Middletown, OH
01.2018 - 07.2022
- Greeted visitors and directed them to the proper area of the office.
- Performed clerical tasks such as typing letters, memos, and reports as requested by management.
- Prepared new patient files by entering demographic information into a computer system.
- Updated patient information in electronic systems according to established policies and procedures.
- Received requests for medical records from outside agencies or individuals.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Maintained inventory of medical supplies and equipment in health unit.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Organized patient records, charts, and other documents in an orderly manner.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Assisted with orienting new employees to departmental procedures.
STNA
Vancrest Health Care
Eaton, OH
12.2016 - 01.2018
- Recorded information regarding food intake and output of patients.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Provided emotional support and comfort to patients when needed.
- Helped maintain a clean and orderly environment throughout the facility.
- Followed infection control policies while performing job duties.
- Demonstrated respect for patient rights and privacy while providing care services.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Transported patients between rooms or units as needed.
- Reported any changes in the patient's condition to the nurse on duty.
Education
High School Diploma -
Preble Shawnee High School
Camden, OH05-2017
Stna -
Ohio Medical Career College
Dayton, OH11-2016
Skills
- Cross-cultural sensitivity
- Charting and clinical documentation
- Multi-line phone operations
- Multi-Line Phone Systems
- Appointment Scheduling
- Insurance Verification
- Confidentiality
- Data Entry
- Customer Service
Timeline
Intake Coordinator
TriHealth
07.2022 - Current
Health Unit Coordinator
Premier Health
01.2018 - 07.2022
STNA
Vancrest Health Care
12.2016 - 01.2018
High School Diploma -
Preble Shawnee High School
Stna -
Ohio Medical Career College