Cara Comito
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Hard- working and organized Freight Broker with over 5 years of experience in the logistics industry. Proven ability to skillfully and effectively manage customer accounts and coordinate shipments. Skilled in resolving customer complaints, evaluating risk, and providing customer service. Ability to create and maintain strong relationships with carriers and maintain quality control of shipments to ensure customer satisfaction and highest profitability.
Overview
7
7
years of professional experience
Work History
Carrier Sales Representative
Knichel Logistics
10.2019 - 02.2025
- Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
- Provided ongoing support for clients throughout the shipment process, including notification of any changes or delays in transit times as needed.
- Developed comprehensive knowledge of industry regulations and guidelines, ensuring compliance in all transactions.
- Effectively managed high volume of inbound and outbound calls, ensuring timely responses to customer inquiries.
- Collaborated with team members to develop innovative strategies for expanding the company''s carrier network.
- Utilized advanced software tools for tracking shipments, managing accounts, and analyzing data for informed decisionmaking.
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
Freight Broker
Validated Refrigerated Logistics/Universal
11.2017 - 10.2019
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Contacted existing customers to update accounts and confirm deals.
- Expanded the company''s network of reliable carriers, improving overall operational efficiency.
- Coordinated shipments, ensuring seamless transportation from origin to destination points.
Education
Bachelor of Science - Education
Clarion University
Clarion, PA07-2006
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Market research
- Data analysis proficiency
- Logistics
- Transportation regulations awareness
- Cross-functional coordination
- Teamwork
- Customer service
- Attention to detail
- Reliability
- Adaptability and flexibility
Timeline
Carrier Sales Representative
Knichel Logistics
10.2019 - 02.2025
Freight Broker
Validated Refrigerated Logistics/Universal
11.2017 - 10.2019
Bachelor of Science - Education
Clarion University
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