Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cara Heuston

Billerica,MA

Summary

The hospitality industry is part of who I am. I love to entertain whether is from a restaurant or from my home. I truly love meeting new people and always look forward to having the experience of being a part of their enjoyment. I worked a number of years doing events from showers, weddings, bereavements, work functions. I also have my real estate license. Working with guests and making everyone feel comfortable and wanting to return.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Server

Emerald Rose Restaurant
06.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Server, Bartender

Waxy O'Connors
01.2009 - 03.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Worked all events such as weddings showers and private events for Hanscom Air Force Base Bedford Ma

Education

GED -

Bedford High School
Bedford, MA
05.1982

Skills

  • Age Verification
  • Waiting Tables
  • Check Payment Processing
  • Menu Memorization
  • Hors D' Oeuvres Service
  • Cocktail Knowledge
  • Sales Techniques
  • Wine and Liquor Service
  • Customer Service and Rapport
  • Suggestive Selling
  • Banquet Coordination
  • Buffet Setup and Takedown
  • Food and Beverage Pairings

Certification

Choke Safety Certified

Tip Certified

Timeline

Server

Emerald Rose Restaurant
06.2021 - Current

Server, Bartender

Waxy O'Connors
01.2009 - 03.2021

GED -

Bedford High School

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Cara Heuston