Cara Jones
BarrelHouse Brewing Company
Paso Robles,CA
10
years of professional experience
Hospitality professional with a passion for delivering exceptional customer experiences. Known for fostering a collaborative team environment and consistently achieving service goals. Recognized for adaptability and reliability, ensuring seamless operations even during peak times.
Work History
Beertender
3 Years 1 Month- Managed bar operations during peak hours, ensuring seamless service and efficient workflow.
- Crafted and served a diverse selection of craft beers, enhancing customer experience.
- Trained new team members on beer knowledge and service standards, fostering a knowledgeable staff.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
Server
3 Years 3 Months- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Maintained the cleanliness and organization of the dining area to enhance guest experience.
- Resolved guest complaints effectively to maintain high levels of satisfaction.
Host/Server
2 Years 7 Months- Implemented feedback systems to enhance guest experience and service quality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Managed seating arrangements to optimize restaurant flow and minimize wait times.
Education
High School Diploma
Skills
Customer service
Highly reliable
Cleanliness and hygiene
Maintaining equipment
Bar management
Outgoing personality
Customer service expertise
Timeline
Beertender
BarrelHouse Brewing Company
09.2023 - CurrentRead More
Server
Taste Craft Eatery
05.2020 - 08.2023Read More
Host/Server
Berry Hill Bistro
01.2017 - 08.2019Read More
Paso Robles High School
High School Diploma
Read More