Summary
Overview
Work History
Education
Skills
Fundraising
Timeline
Generic

Cara Koegler

Tyrone,PA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Manager

Family Dollar
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.

Assistant Manager

Family Dollar
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Team Leader Manager

HR Block
10.2016 - 05.2020
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Developed strong relationships with cross-functional departments to support successful project execution.
  • Streamlined communication within the team for better collaboration and decisionmaking.
  • Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.

Care Aide

County HomeMakers
  • Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Remained alert to problems or health issues of clients and competently responded.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Documented patient progress accurately and consistently in electronic medical records, supporting continuity of care across providers.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic presence.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Determined specific needs and provided most appropriate level of services for patient well-being.

Education

High School Diploma -

Altoona Area High School
Altoona, PA

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Strategic Planning
  • Staff Management
  • Operations Management
  • Schedule Preparation
  • Sales management
  • Performance Evaluations
  • Marketing
  • Negotiation
  • Budget Control
  • Business Planning
  • Financial Management
  • Expense Tracking
  • Teamwork and Collaboration
  • Computer Skills
  • Customer Service
  • Problem Resolution
  • Hiring and Training
  • Managing Operations and Efficiency
  • Customer Relationship Management
  • Training and Development
  • Goal Setting
  • Scheduling and Coordinating
  • MS Office
  • Schedule Management
  • Onboarding and Orientation

Fundraising

Over the past 10 years I have helped and done my own fundraising.  I have been incharge, organizing, fundraising events from beginning to end and been pretty successful. 


Name of Fundraiser ive done,

4 years of OUT OF THE DARKNESS SUICIDE WALKS

I helped Christina from start to finish and was also vice President on her Board. Get Touched by Alyssa the Angel raised 5,000


Was in charge of a Motorcycle run fundraiser for a little boy who drowned. raised 19,000 over 200 people


Also did a pool tournament for same little boy raised 13,000 150 people


Best Cancer Spaghetti dinner fundraiser  raised 11,000 over 100 people

Timeline

Team Leader Manager

HR Block
10.2016 - 05.2020

Manager

Family Dollar

Assistant Manager

Family Dollar

Care Aide

County HomeMakers

High School Diploma -

Altoona Area High School

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Cara Koegler