Summary
Overview
Work History
Education
Skills
Timeline
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CARA LENON

Greenfield,IN

Summary

Dynamic food service professional with over three years of experience, offering exceptional teamwork and leadership capabilities. Equipped to thrive in fast-paced environments while quickly mastering new processes, demonstrating a solid understanding of customer service principles and operational efficiency. Proven skills in team management and scheduling, complemented by a commitment to enhancing communication and organizational effectiveness. Eager to contribute to a collaborative team and drive success through innovative solutions.

Overview

4
4
years of professional experience

Work History

SHIFT MANAGER

7brew
10.2024 - 01.2025
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes.
  • Addressed and resolved customer inquiries and complaints to restore satisfaction.
  • Brainstormed fun team-building activities to engage staff in up-selling to meet revenue targets.
  • Coached and reinforced standards to foster superior performance from crew members.

CREW MEMBER

Pic N Save
05.2023 - 11.2023
  • Greeted customers to take food orders and provide menu information.
  • Operated cash register to receive cash or card customer payments.
  • Met daily targets as team and individual.

SHIFT LEAD

Comet Chicken
02.2021 - 01.2023
  • Communicated with patrons to build personable rapport and resolve issues.
  • Managed operations during shift, with total awareness of activities of employees and customers.
  • Assessed customer needs and issued complementary services to drive customer loyalty.
  • Handled escalated complaints with swift acknowledgement, expert conflict-resolution and creative problem-solving.

Education

HIGH SCHOOL DIPLOMA -

Kempsville High School
Virginia Beach, VA
06.2019

Skills

  • Management information systems
  • Adaptability and flexibility
  • Food safety
  • Proficiency in organizing products and schedules
  • Effective Communicator
  • Willing to lead as well as be part of a team

Timeline

SHIFT MANAGER

7brew
10.2024 - 01.2025

CREW MEMBER

Pic N Save
05.2023 - 11.2023

SHIFT LEAD

Comet Chicken
02.2021 - 01.2023

HIGH SCHOOL DIPLOMA -

Kempsville High School

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CARA LENON