Cara Steinmeyer
Castle Rock,CO
Summary
An energetic, genuine and hardworking woman who is passionate about serving others and helping them to
live mentally, physically and spiritually complete lives. Seeking a counseling profession while pursuing my Masters Degree in Licensed Professional Clinical Mental Health Counseling to enhance my strong interpersonal relationship skills and empathy for guiding others to fundamental health. My educational and administrative knowledge, along with my excellent customer service and relationship building skills as a General Manager, gives me the tools to be effective in giving clients quality and compassionate services.
Overview
14
14
years of professional experience
Work History
General Store Manager
The Fragrance Outlet
03.2019 - Current
- Managing a diverse team of professionals while fostering a positive work environment and high employee satisfaction.
- Developing loyal and highly satisfied customer base through excelled management of team customer service strategies.
- Exceeding personal daily sales goals each week.
- Maintaining exceptional store product knowledge in order to drive customer satisfaction and store goals.
- Managing budget implementations, employee reviews, training, schedules, and monthly memos.
- Meeting operational skills such as writing emails, checking in store inventory, using computer software
programs such as Microsoft Word, Excel, and Office, and recording accurate store data. - Execute proper visual merchandising and decorating for holidays or special events.
- Streamline opening and closing procedures
- Monitor employees throughout each assigned shift and use professional management skills to train and manage upcoming challenges.
Sales Associate
Brighton Collectibles
05.2015 - 02.2019
- Greeted new and existing customers in with genuine and warm welcome.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Built personal connections with others in order to build rapport and help meet customers needs.
- Assisted customers in finding store items using professional retail knowledge.
- Made 2 or 3 professional and interpersonal connections each month with customers to add to personal client book.
- Achieved and exceeded personal and stores sales goals every week.
- Updated client files and client information each week.
Intake Worker
Insight Counseling Center
09.2016 - 11.2016
- Manage intake of phone calls, emails and voicemails from current and new clients.
- Make appropriate referrals to new clients with expert knowledge of counseling staff.
- Maintain expert knowledge of Microsoft programs including Word and Spreadsheet to log new and existing client appointments.
- Following up with client's for upcoming appointments
- Abiding ethical codes by maintaining confidentiality of all client files and documentation.
- Always having a positive attitude and showing compassion towards others.
Volunteer
Children's Advocacy Center
05.2010 - 06.2010
- Maintained clean, neat and operational facilities to serve program needs.
- Supported staff with clerical work and other office tasks.
- Created fun, caring and genuine relationships with children and parents in waiting room area to facilitate comfortability before scheduled appointments.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ12.2024
Bachelor of Arts - Psychology
Lipscomb University
Franklin, TN05.2017
Bachelor of Arts - Graphic Design
O'More College of Design
Franklin, TN05.2014
Associate of Arts - Psychology
Pellissippi Community
Knoxville, TN05.2012
Skills
- Team Leadership
- Administrative Experience
- Detail-Oriented
- Excellent Graphic Design Skills
- Professional Aptitude
- Very Dependable
- Strong Interpersonal Relationships
- Motivated Team Player
- Hardworking and Goal-Driven
- Positive and Energetic
- Active Listener and Learner
- Exceptional Written and Communication Skills
- Experience Working With Children
- Strong Customer Service Background
Timeline
General Store Manager
The Fragrance Outlet
03.2019 - Current
Intake Worker
Insight Counseling Center
09.2016 - 11.2016
Sales Associate
Brighton Collectibles
05.2015 - 02.2019
Volunteer
Children's Advocacy Center
05.2010 - 06.2010
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Arts - Psychology
Lipscomb University
Bachelor of Arts - Graphic Design
O'More College of Design
Associate of Arts - Psychology
Pellissippi Community
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