Cara Marie Whitney
Lawton,OK
Summary
Seasoned Operations Manager with a proven track record at 515th Transportation Company, excelling in logistics oversight and staff management. Spearheaded initiatives that enhanced workflow optimization and fortified client relationships, achieving significant operational efficiencies. Demonstrates exceptional decision-making and customer service skills, driving success and exceeding performance metrics.
Overview
10
10
years of professional experience
Work History
Operations Manager
U.S Army 515th Transportation Company
02.2019 - 01.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
Squad Leader
US Army 515th Transportation Company
08.2020 - 11.2022
- Led team in developing strategic plans to meet operational objectives.
- Maintained property and equipment inventory and crew assignments.
- Supervised engine crew and reviewed completed work for accuracy, safety, and quality.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
District Manager
Rmsi Retail Merchandising
11.2017 - 04.2018
- Supervised various locations, enforcing high-quality standards of operation.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Aligned company goals with customer outcomes and increased satisfaction
Hotel Manager
Calvert Hotel
07.2016 - 11.2017
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Provided services efficiently and with high level of accuracy.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Developed and implemented marketing strategies to promote hotel services.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Office Director/Transportation Dispatcher
Grizzly Towing and Recovery
01.2013 - 07.2016
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events, seminars and meetings for staff and clients.
- Created organized filing system to manage department documents.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Built and managed processes for tracking and monitoring department performance.
- Organized and updated databases, records and other information resources.
Education
GED -
Montana Youth Academy
Dillon, MT09.2012
Skills
- Logistics Oversight
- Customer Service
- Workflow Optimization
- Document Control
- Logistics Management
- Decision-Making
- Client Relationships
- Staff Management
- Bookkeeping
Timeline
Squad Leader
US Army 515th Transportation Company
08.2020 - 11.2022
Operations Manager
U.S Army 515th Transportation Company
02.2019 - 01.2023
District Manager
Rmsi Retail Merchandising
11.2017 - 04.2018
Hotel Manager
Calvert Hotel
07.2016 - 11.2017
Office Director/Transportation Dispatcher
Grizzly Towing and Recovery
01.2013 - 07.2016
GED -
Montana Youth Academy
Similar Profiles
Angela BrotzmanAngela Brotzman
Combat Medic (68W) at U.S. Army TransportationCombat Medic (68W) at U.S. Army Transportation
Christine Williams StrongChristine Williams Strong
31 E Corrections/Detention Specialist at U.S. Army Reserves, 420th MP Company31 E Corrections/Detention Specialist at U.S. Army Reserves, 420th MP Company
Jay MinaJay Mina
Director of Talent Acquisition and Recruiting at U.S. Army Los Angeles Medical Recruiting CompanyDirector of Talent Acquisition and Recruiting at U.S. Army Los Angeles Medical Recruiting Company