Cara Marie Whitney
Lawton,OK
Summary
Experienced Operations Manager with a background in logistics oversight and staff management. Led initiatives to improve workflow optimization and strengthen client relationships, resulting in operational efficiencies. Known for exceptional decision-making abilities and outstanding customer service skills, consistently driving success and surpassing performance metrics.
Overview
10
10
years of professional experience
Work History
Operations Manager
U.S Army 515th Transportation Company
Baumholder, Germany
02.2019 - 01.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Organized 150+ missions and refueling check points
- Supervised and managed a fueling fleet of over 50 trucks that supported 7+ countries
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail
Squad Leader
US Army 515th Transportation Company
Baumholder, Germany
08.2020 - 11.2022
- Led a team of 30+ in developing strategic plans to meet operational objectives.
- Maintained property and equipment inventory of over $20,000,000 and crew assignments.
- Supervised engine crew and reviewed completed work for accuracy, safety, and quality.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
District Manager
Rmsi Retail Merchandising
Lewistown, MT
11.2017 - 04.2018
- Managed and worked along side teams of 6+ from different locations statewide.
- Achieved sales goals for 100+ products by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Aligned company goals with consumer outcomes and increased satisfaction
Hotel Manager
Calvert Hotel
Lewistown, MT
07.2016 - 11.2017
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Provided services efficiently and with high level of accuracy.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Developed and implemented marketing strategies to promote hotel services.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Office Director/Transportation Dispatcher
Grizzly Towing and Recovery
Billings, MT
01.2013 - 07.2016
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed and dispatched 20+ service calls a day.
- Coordinated office events, seminars and meetings for staff and clients.
- Created a organized filing system from scratch to manage department documents.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Built and managed processes for tracking and monitoring department performance.
- Organized and updated databases, records and other information resources.
Education
Leadership
BLC
Baumholder, Germany Utilities Repairman
Ordinance AIT
Fort Lee, VAGED -
Montana Youth Academy
Dillon, MT09.2012
Skills
- Logistics Oversight
- Customer Service
- Workflow Optimization
- Document Control
- Logistics Management
- Client Relationships
- Staff Management
- Bookkeeping
Timeline
Squad Leader
US Army 515th Transportation Company
08.2020 - 11.2022
Operations Manager
U.S Army 515th Transportation Company
02.2019 - 01.2023
District Manager
Rmsi Retail Merchandising
11.2017 - 04.2018
Hotel Manager
Calvert Hotel
07.2016 - 11.2017
Office Director/Transportation Dispatcher
Grizzly Towing and Recovery
01.2013 - 07.2016
GED -
Montana Youth Academy
Leadership
BLC
Utilities Repairman
Ordinance AIT