Summary
Overview
Work History
Education
Skills
Timeline
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Carderria L. Frazier

Broward County, FL,USA

Summary

Versatile professional with experience in administrative support, customer service, and security. Skilled at multi-tasking, maintaining accuracy, and enforcing safety protocols. Reliable, detail-oriented, and committed to providing excellent service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Receptionist

Broward Paper & Packaging
10.2024 - 07.2025
  • Welcome guest into the facility and direct them to the appropriate personnel.
  • Answer incoming phone calls, screening calls and forwarding them to the correct individuals.
  • Scanned invoices and inserted them into the correct file.

Unarmed Security Officer

Securitas Security Services USA
Hollywood, FL
04.2022 - 10.2024
  • Monitored gated community entrances, verified resident and visitor access, and maintained detailed visitor logs
  • Responded to alarms, disturbances, and resident concerns in a calm and professional manner
  • Enforced community policies and safety regulations while providing excellent customer service to residents and guests
  • Wrote clear and accurate daily activity reports and incident documentation for management review
  • Ensured a safe and welcoming environment through high visibility and proactive security preserve
  • Monitored CCTV surveillance cameras to ensure safety of property and residents

Customer Service Clerk

City of Lauderdale Lakes Public Works
06.2024 - 08.2024
  • Perform customer service task; Schedule maintenance work, input hours and close out work orders.
  • Talk to suppliers about changes to invoices.
  • Request quotes from suppliers, answer telephone from internal & external customers and also scan residential applications for utility services into Fortis Scan Station.

Crew Member Team Leader

Charley’s Philly Steaks
Sunrise, FL
03.2022 - 02.2024
  • Operate a cash register, communicate with customers, and assist my staff as needed.
  • Process credit card payments, accept cash, make change.
  • I also, restocked the front end to make sure everything is available for customer needs.
  • Supervised and trained team members to follow company policies and safety procedure's
  • Resolved customer concerns quickly and professionally to ensure a positive experience

Education

High school -

Piper High School
05.2025

Broward College
Davie, FL

Skills

  • Telephone skills
  • Data entry
  • Time management
  • Organization skills
  • File management
  • Front desk operations
  • Monitoring CCTV cameras
  • Verifying IDs, badges, and visitor credentials
  • Controlling entry and exit points
  • Enforcing rules and safety policies

Timeline

Receptionist

Broward Paper & Packaging
10.2024 - 07.2025

Customer Service Clerk

City of Lauderdale Lakes Public Works
06.2024 - 08.2024

Unarmed Security Officer

Securitas Security Services USA
04.2022 - 10.2024

Crew Member Team Leader

Charley’s Philly Steaks
03.2022 - 02.2024

High school -

Piper High School

Broward College