CAREEN LITTLE
Big Sky,MT
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention across a broad spectrum of customer facing contexts . Utilizes persuasive communication techniques to facilitate clear understanding and foster customer loyalty. Track record of effectively collaborating with team members to achieve objectives and maintain a positive work environment. Dedication, and reliability contribute to successful outcomes.
Additionally , coaching and mentoring youth athletes provides unique opportunities to grow professionally. Skilled in team collaboration, effective training strategies, and fostering positive, results-oriented environment. Known for adaptability, reliability, and strong communication skills. Expertise in developing individual and team skills, promoting sportsmanship, and achieving performance goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Ace Hardware
05.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Coordinator YSL Program
Big Sky Ski Education Foundation
11.2023 - Current
Responsible for organizing the Youth Ski League program for BSSEF . The program includes 5 coaches and 24 athletes . I am in charge of communication between all parties- parents, coaches, athletes . We meet once a week for a full day on the mountain. We also feed the athletes lunch . I am responsible for the food program.
Server
Michaelangelo's Restaurant
06.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor Of Science - Community Development
Woodbury College
Montpelier, VTSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Grace under pressure
- Receptive to new ideas
- Listening skills
Certification
PSIA Alpine Level 1, CS level 1; CPR /First Aid Certified
Timeline
Sales Associate
Ace Hardware
05.2024 - Current
Coordinator YSL Program
Big Sky Ski Education Foundation
11.2023 - Current
Server
Michaelangelo's Restaurant
06.2017 - Current
Bachelor Of Science - Community Development
Woodbury College
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