Caren Delahunt
Pocasset,MA
Summary
Dynamic educator and former Sales Lead at Talbots, skilled in relationship building and classroom management. Proven ability to enhance student engagement through interactive methods while fostering a supportive environment. Adept at critical thinking and public speaking, consistently achieving high levels of parent-teacher communication and student success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Teacher
City of Cambridge, MA
09.2013 - 08.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Sales Lead
Talbots
04.1993 - 11.1994
- Trained, coached, and mentored sales associates for maximum performance in telemarketing center.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development. This included training sales team on different strategies to "up-sell" and offer cross promotions on the phone and listening to associates calls then providing feedback to help them grow.
- Managed abandoned call rate and when it exceeded acceptable limits, coordinated with our Knoxville TN center to handle more calls. Required attention to detail, ability to think and act quickly and make decisions.
Account Executive
Hill, Holiday Advertising
11.1985 - 12.1989
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Identified new business opportunities and worked closely with the creative team to stay within budget while generating on-strategy print advertising concepts that met the client's goals.
Education
M.Ed. - Education
Bridgewater State University
Bridgewater, MABusiness Administration
Skidmore College
Saratoga Springs, NYNo Degree - Substance Use Disorder
University of Massachusetts
Boston, MASkills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
- Behavior management
- Parent-teacher communication
- Positive role model and mentor
- Public speaking
Certification
Certified in Montessori Lower Elementary Training.
Completed ESL endorsement semester long course.
Timeline
Teacher
City of Cambridge, MA
09.2013 - 08.2018
Sales Lead
Talbots
04.1993 - 11.1994
Account Executive
Hill, Holiday Advertising
11.1985 - 12.1989
M.Ed. - Education
Bridgewater State University
Business Administration
Skidmore College
No Degree - Substance Use Disorder
University of Massachusetts
Similar Profiles
Janice HortonJanice Horton
Waitress at The 730 Tavern-Cambridge, MAWaitress at The 730 Tavern-Cambridge, MA
Anthony SantiagoAnthony Santiago
Youth Resource Officer at City of Cambridge/Cambridge Police DepartmentYouth Resource Officer at City of Cambridge/Cambridge Police Department
Pippa MikesPippa Mikes
NA at City of Cambridge - City PoolNA at City of Cambridge - City Pool
Adina GrantAdina Grant
Pastry Cook at Wianno ClubPastry Cook at Wianno Club
Ellin ProphettEllin Prophett
Golf Cart Attendant at Pocasset Golf ClubGolf Cart Attendant at Pocasset Golf Club