Caren Tisdale
Wetumpka,AL
Summary
Dedicated Logistics Professional experienced in securing and managing loads while planning optimal routes. Achieved consistent, safe, and efficient deliveries through strong operational leadership and strategic marketing initiatives. Focused on delivering exceptional customer service and fostering positive experiences for clients.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Owner/Operator
CC Tools,LLC
Wetumpka
06.2014 - 12.2024
- Managed daily operations of tool rental and sales business.
- Oversaw inventory management and supply chain logistics.
- Developed marketing strategies to promote services and increase visibility.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Parts Sales Associate
Steve’s Service Center
Prattville, Alabama
04.2016 - 08.2017
- Assisted customers in identifying and selecting small engine parts.
- Managed inventory levels and organized stock for efficient access.
- Processed sales transactions and handled cash register operations.
- Operated point of sales and parts lookup computer systems.
- Opened crates to replenish stocked items in proper aisles.
Sales Associate
Cte Small Engines, LLC
Opelika, Alabama
03.2010 - 04.2016
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and provided expert advice on engines.
- Helped customers find specific products, answered questions, and offered product advice.
- Demonstrated equipment features and benefits to enhance customer understanding.
- Processed sales transactions efficiently using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Answered incoming telephone calls to provide store, products and services information.
- Managed inventory levels to ensure product availability and optimal stock rotation.
- Developed displays to promote key products and attract customer attention.
- Collaborated with team members to maintain a clean and organized sales floor.
- Attended training sessions to stay updated on new products and industry trends.
- Worked with fellow sales team members to achieve group targets.
Office Assistant
Jerry S. Chase,MD
Columbus, Georgia
05.2008 - 10.2012
- Coordinated communication between patients and medical staff to enhance service delivery.
- Managed patient scheduling and appointment confirmations for smooth office operations.
- Assisted with medical records management and ensured compliance with privacy regulations.
- Supported billing processes by verifying insurance information and patient data accuracy.
- Prepared and organized patient files for easy access during appointments.
- Handled incoming calls, directing inquiries to appropriate departments for prompt assistance.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
Education
Associate of Applied Science - Science
Southern Union State Community College
Opelika, AL 08.2010 - 05.2012
Associate of Applied Science - Science
Chattahoochee Technical College
Marietta, GA 08.2008 - 05.2010
Beulah High School
Salem, ALSkills
- Revenue generation
- Budget management
- Inventory management
- Business operations management
- Customer relationship management
- Parts ordering
- Complaint resolution
- Team collaboration
Timeline
Parts Sales Associate
Steve’s Service Center
04.2016 - 08.2017
Owner/Operator
CC Tools,LLC
06.2014 - 12.2024
Associate of Applied Science - Science
Southern Union State Community College
08.2010 - 05.2012
Sales Associate
Cte Small Engines, LLC
03.2010 - 04.2016
Associate of Applied Science - Science
Chattahoochee Technical College
08.2008 - 05.2010
Office Assistant
Jerry S. Chase,MD
05.2008 - 10.2012
Beulah High School