Carenthia Williams
Nashville,TN
Summary
Results-driven healthcare professional with extensive experience at Vanderbilt University Medical Center, specializing in healthcare software and medical record management. Recognized for enhancing operational efficiency and training staff, showcasing strong organizational and communication skills. Proven ability to improve clinical documentation practices while ensuring patient data confidentiality, utilizing expertise in Microsoft Office and Epic Software. Aiming to leverage these skills in a challenging healthcare environment that values innovation and quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Health Data Coordinator
Vanderbilt University Medical Center
01.2024 - Current
- Coordinates the daily operations of medical records independently
- Monitors and reviews clinical documentation to assure standards for medical records are met
- Serves as liaison between department, providers and vendors to anticipate and solve problems
- Monitors quality assurance process for work performance
- Provides training and support to staff and providers
- Makes corrections to medical documentation as needed
Medical Receptionist
Vanderbilt University Medical Center
12.2019 - 01.2024
- Provide administrative and clerical support via EMR systems and Microsoft Office
- Smoothly manage the day-to-day front desk operations for a busy hospital unit
- Warmly welcome 30-40 guests per shift and direct them to their destination
- Manage multiple phone lines and facilitate over 40 calls per shift with patients, guests, vendors, and staff
- Maintain and organize, a clean, professional workspace
Eligibility Specialist
Automated Health Systems
02.2019 - 12.2019
- Assisted applicants with applying for medical insurance
- Informed applicants about government aid healthcare
- Managed incoming phone calls at a high call volume
- Provided advocacy for existing members and applicants
- Documented case notes and escalations
- Case maintenance and confidentiality of personal health information
Education
Bachelor of Science - Health Information Management
Tennessee State University
Skills
- Experience with Health Information Systems
- PowerPoint Proficiency
- Microsoft Outlook
- Proficient in Microsoft Word
- Microsoft Excel Proficiency
- EHR Management
- Data quality assurance
Certification
- RHIA
Timeline
Lead Health Data Coordinator
Vanderbilt University Medical Center
01.2024 - Current
Medical Receptionist
Vanderbilt University Medical Center
12.2019 - 01.2024
Eligibility Specialist
Automated Health Systems
02.2019 - 12.2019
Bachelor of Science - Health Information Management
Tennessee State University
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