Carey McGourty
Honea Path,SC
Summary
Dedicated Member Services Representative with a strong background in customer service and banking operations. Skilled in managing cash transactions and enhancing member engagement through effective communication. Versatile experience across various sectors supports the delivery of comprehensive member services while optimizing processes to elevate customer satisfaction.
Overview
19
19
years of professional experience
Work History
Cashier
Food Lion
Piedmont, South Carolina
05.2026 - Current
- Processed customer transactions, ensuring accuracy and efficiency to enhance overall checkout experience.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming shopping environment.
- Assisted customers with inquiries, delivering product information to meet needs and improve satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Member Services Representative
MTC Federal Credit Union
Greenville, SC
01.2022 - 03.2026
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Educated clients on financial products, increasing member engagement and understanding.
- Processed various cash and check transactions accurately before posting.
- Opened accounts and CDs, ensuring prompt handling of loan and credit card applications.
- Initiated both domestic and international wire transfers to expedite processing.
- Completed disputes and stop payments promptly while adhering to compliance standards.
- Maintained accurate transaction records for regulatory compliance purposes.
- Cultivated member relationships through personal contact and follow-up calls, strengthening loyalty.
- Educated members on credit union services and products available.
- Performed daily audits of teller drawers to ensure compliance with security regulations.
- Answered inbound calls from diverse members, providing a welcoming and helpful experience.
Cashier
Ingles Markets
Powdersville, SC
10.2021 - 01.2022
- Provided exceptional customer service by addressing inquiries and promptly resolving issues, enhancing customer satisfaction.
- Executed cash handling and processed check and credit card transactions to maintain smooth operations.
- Balanced cash drawer daily, ensuring precise financial reporting and accountability.
Dental Assistant
Naples center for cosmetic dentistry
Naples, FL
08.2007 - 09.2021
- Assisted chairside during crown, bridge procedures, fillings, and extractions to support efficient patient care.
- Maintained patient records to uphold confidentiality and adhere to regulatory compliance standards.
- Prepared dental instruments and equipment for cosmetic procedures to enhance treatment readiness.
Lead Cashier
Alamo Gun range and store
Naples, FL
02.2016 - 02.2019
- Supervised cashier operations, ensuring accurate and timely transaction processing for enhanced customer satisfaction.
- Managed setup and count of cash drawers during opening and closing, ensuring financial accountability and operational readiness for daily transactions.
- Identified and resolved discrepancies in cash handling, maintaining accurate financial records and reducing potential losses.
- Reviewed background check paperwork to ensure compliance with company standards.
- Executed bank deposits from all registers, securing funds in safe and safeguarding company assets.
Education
Some College (No Degree) -
Naples High School
Naples, FLSkills
- Point-of-sale operation
- Transaction processing
- Cash drawer management
- Basic math skills
- Cross-selling
- Financial sales
- Client relations
- Phone etiquette
- Problem-solving skills
- Team training
Languages
English, Expert
Timeline
Cashier
Food Lion
05.2026 - Current
Member Services Representative
MTC Federal Credit Union
01.2022 - 03.2026
Cashier
Ingles Markets
10.2021 - 01.2022
Lead Cashier
Alamo Gun range and store
02.2016 - 02.2019
Dental Assistant
Naples center for cosmetic dentistry
08.2007 - 09.2021
Some College (No Degree) -
Naples High School