Carey Sharp
Scottsdale,AZ
Summary
Innovative executive sales and marketing professional experienced in high-volume, multi-unit, high-pressure, fast pace, casino marketing and new homes sales environment. Desires an Executive position within a professional enterprise with continued opportunity for growth and advancements. Highly motivated, reliable, resourceful, service and result driven, while building and retaining client relationships as well as strong and productive staff relationships
Overview
19
19
years of professional experience
Work History
Licensed Real Estate Agent
Hyland Bay New Home Sales
Phoenix
08.2021 - Current
- Developed and maintained relationships with existing clients to ensure repeat business.
- Conducted market research to determine competitive pricing for properties.
- Advised clients on strategies to maximize the value of their real estate investments.
Casino Marketing Manager
Talking Stick Resort & Casino Arizona
Scottsdale
02.2016 - Current
- Manage casino host program and players rewards club
- Responsible for VIP marketing campaign and revenue tracking
- Maintain VIP event, spa, golf, drink and hotel budgets
- Responsible for booking hotel with high revenue generating guests
- Responsible for comping spa, golf and other amenities to drive revenue and increase VIP loyalty
- Managed VIP ticketing for over 6 entertainment venues
- Determine staffing needs and work schedules with full hiring responsibility
- Responsible for evaluation and coaching of all employees
- Established positive relationships with supporting departments for overall success of enterprise.
Senior Executive Host
Harrah's Ak-Chin Casino Resort
Maricopa
04.2005 - 02.2016
- Maintain book of business of 500 VIPs
- Increased gaming revenue every quarter between 5%-10%
- Profitability influenced guest behaviors through strategic marketing offers and amenities
- Performed aggressive contact strategies including telemarketing, in person greets and special VIP events
- Market property and brand to local and non-local guests per offers based on play
- Make appropriate decisions for complimentary benefits/offers within reinvestment guidelines with 8% reinvestment goal
- Identify potential new VIP business
- Provide exceptional personalized service to VVIP guests, exceeding guest expectations and creating memorable experiences.
Education
High School Diploma -
Francis Howell Sr High School
St. Charles, MO05.1991
Skills
- Leadership communication
- Increasing Customer Lifetime Value
- Collaboration
- Motivator/Mentor
- Gaming compliance policies
- Excellent time management
- Excellent Customer service
- Conflict resolution
- Brand awareness
- Performance Tracking
- Property Assessments
- Lead Follow up
- Interior Staging
- Recruiting Clients
References
Upon Request
References
References available upon request.
Timeline
Licensed Real Estate Agent
Hyland Bay New Home Sales
08.2021 - Current
Casino Marketing Manager
Talking Stick Resort & Casino Arizona
02.2016 - Current
Senior Executive Host
Harrah's Ak-Chin Casino Resort
04.2005 - 02.2016
High School Diploma -
Francis Howell Sr High School
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