Cari Gurley
Ocean Springs,MS
Summary
Dynamic Internet Sales Manager with a proven track record at Suncoast Auto Sales, driving online sales growth through innovative digital marketing strategies. Expert in customer service and relationship building, enhancing client satisfaction and engagement. Skilled in social media management and team leadership, fostering a motivated sales environment that consistently exceeds targets.
Overview
23
23
years of professional experience
Work History
Internet Sales Manager
Suncoast Auto Sales and Service
08.2023 - Current
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Assisted with F&I including Credit Acceptance and other lenders as well
- Updated company website with deals and product packages.
- Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
- Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
- Trained sales staff on company procedures and salesmanship.
- Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
- Enhanced online sales channels, leading to significant growth in e-commerce revenue.
Sales Manager
Gautier Auto Sales
01.2017 - 12.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Oversaw F&I
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Social media manager
Manager
Action Video
02.2002 - 03.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw sales and completed collection calls on late fees.
Education
Associate of Arts - Performing Arts/Science
Mississippi Gulf Coast Community College
Gautier, MS05-2004
High School Diploma -
Gautier High School
Gautier, MS05-2000
Skills
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Digital marketing
- Finance experience
- Social media marketing/management
- Customer service
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Relationship building
- Detail-oriented
- Sales targeting
- Cold calling
- Lead prospecting
- Lead generation strategies
- Website maintenance
- Negotiation
Accomplishments
*Member of PHI THETA KAPPA honors society
*Family oriented - -Mother/wife of 24 years
* Award winning Pageant director/judge/hair and makeup artist of over 20 years and going.
Timeline
Internet Sales Manager
Suncoast Auto Sales and Service
08.2023 - Current
Sales Manager
Gautier Auto Sales
01.2017 - 12.2019
Manager
Action Video
02.2002 - 03.2005
Associate of Arts - Performing Arts/Science
Mississippi Gulf Coast Community College
High School Diploma -
Gautier High School
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