Summary
Work History
Education
Skills
Timeline
Server

Cari Loos

New Hope,MN

Summary

Dynamic individual with a strong work ethic and exceptional skills in the restaurant industry. Proven ability to enhance guest engagement and streamline operations, while training new staff. Adept in cash handling and banquet coordination, consistently delivering memorable dining experiences and fostering repeat business.

Work History

Server

Applebees
New Hope
2024 - 2025
  • Managed cash register operations, processing payments accurately while balancing end-of-shift reports.
  • Handled customer inquiries and resolved issues promptly, enhancing overall dining experience.
  • Supported promotional events by coordinating table setups and assisting with special menu offerings.
  • Monitored inventory levels for supplies, communicating needs to management for timely replenishment.

Restaurant Owner/Operator

Blue Heron Brew Pub
Marshfield, WI
1995 - 2005
  • Oversee daily operations to ensure efficiency and quality service delivery.
  • Train and mentor staff on menu offerings and customer service standards.
  • Implement inventory management systems to optimize stock levels and reduce waste.
  • Develop marketing strategies to enhance brand visibility and attract new customers.
  • Analyze customer feedback to improve menu selections and dining experiences.
  • Manage financial records, including budgeting, forecasting, and expense control.
  • Collaborate with suppliers for sourcing high-quality ingredients at competitive prices.
  • Ensure compliance with health regulations and safety standards in food preparation areas.
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Server

Jax Cafe
Minneapolis, MN
2023 - 2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed multiple tables efficiently while maintaining attention to detail.
  • Assisted in training new servers on menu items and restaurant procedures.
  • Processed customer orders accurately using point-of-sale system.
  • Resolved guest concerns promptly to enhance overall dining experience.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Fostered positive relationships with regular customers to encourage repeat visits.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server/Bartender/Cook

Nonna Rosas
Robbinsdale, MN
2023 - 2025
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Managed table assignments and coordinated seating to optimize flow and efficiency.
  • Trained new staff on menu offerings, service protocols, and customer engagement techniques.
  • Processed orders accurately using point-of-sale systems to enhance transaction efficiency.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation standards.
  • Resolved customer complaints promptly, maintaining high satisfaction levels during peak hours.
  • Assisted in maintaining cleanliness and organization of dining area to comply with health regulations.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Windows on Minnesota
Minneapolis, MN
1989 - 1993
  • Provided exceptional customer service, ensuring guest satisfaction and timely order delivery.
  • Collaborated with kitchen staff to streamline food preparation and improve service efficiency.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new servers on menu items and restaurant procedures, fostering team cohesion.

Education

Bachelor of Science - BSN

University of MN
Minneapolis, MN
05-1993

Skills

Strong work ethic

Exceptional customer service

Cash handling

Guest engagement

Tableside etiquette

Banquet coordination

Shift management

Server training

Timeline

Server

Applebees
2024 - 2025

Restaurant Owner/Operator

Blue Heron Brew Pub
1995 - 2005

Server

Jax Cafe
2023 - 2025

Server/Bartender/Cook

Nonna Rosas
2023 - 2025

Server

Windows on Minnesota
1989 - 1993

Bachelor of Science - BSN

University of MN

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Cari Loos