Summary
Overview
Work History
Skills
Timeline
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Carina Lucia

Mahwah,NJ

Summary

Dynamic Sales Associate with a proven track record at Secor Farms, excelling in customer service and relationship building. Leveraged strong problem-solving skills to enhance store appeal and drive repeat business, while efficiently managing cash transactions and returns. Knowledgeable in produce and plants, contributing to collaborative team environment.

Overview

2
2
years of professional experience

Work History

Sales Associate

Secor Farms
08.2022 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Secor Farms
08.2022 - 12.2024