Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carissa Sanford

Bagdad,KY

Summary

Professional with background in healthcare management, bringing valuable experience in streamlining operations and boosting clinic performance. Known for fostering collaborative team environment and driving quality improvements. Dependable and adaptable, excelling in dynamic settings with focus on patient care and staff development.

Overview

28
28
years of professional experience

Work History

Practice Manager

Bowersox Vision Center
03.2016 - Current
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed close working relationships with front office and back office staff.
  • Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
  • Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Created and implemented organizational policies and procedures.

Nursery Care Giver

First Christian Church
01.2002 - Current
  • Taking care of infants to 4 year olds, maintaining a clean, inviting environment and providing for all of the infants as if they were my own. Treating all parents and clients like family.

Receptionist/Technician

Johnson Veterinary Clinic
12.2005 - 03.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.

Certified Nursing Assistant

Shelby Manor Nursing Home
01.1998 - 01.2002
  • Responsibilities include working under The Director of Nursing or House Supervisor providing top quality patient care, full care within the nursing unit assigned to that day, checking vitals and sugar levels, dietary needs, handling of equipment and supplies, observing and reporting, linen changes and stocking, excellent record keeping and assisting in maintaining comfort and safety of patients.

Education

JCTC Shelby Campus
Shelbyville, KY
01.2002

Nursing Classes

Jefferson Community College
Louisville, KY
01.2001

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Shelby County High School
Shelbyville, KY
01.2000

Skills

  • Schedule management
  • Staff management
  • Practice management
  • Workflow management
  • Policy implementation
  • Employee performance
  • Payroll administration
  • Staff development
  • HIPAA and OSHA regulations

Timeline

Practice Manager

Bowersox Vision Center
03.2016 - Current

Receptionist/Technician

Johnson Veterinary Clinic
12.2005 - 03.2016

Nursery Care Giver

First Christian Church
01.2002 - Current

Certified Nursing Assistant

Shelby Manor Nursing Home
01.1998 - 01.2002

Nursing Classes

Jefferson Community College

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Shelby County High School

JCTC Shelby Campus

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