Carissa Shoaf

• Triage patients and prioritize emergency care needs in fast-paced specialty setting.
• Assist veterinarians with anesthesia monitoring, surgical preparation, and recovery support.
• Perform venipuncture, catheter placement, and specimen collection for diagnostic testing.
• Administer medications, fluids, and treatments while maintaining accurate medical records.
• Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
• Contributed to team collaboration through effective communication and cooperation with colleagues.

• Facilitated animal restraint, surgery prep, anesthesia monitoring, and recovery to ensure successful surgical outcomes
• Conducted lab tests, radiology, SQ/IV injections, and blood draws to support accurate diagnosis and treatment
• Placed IV catheters and maintained accurate patient records
• Coordinated front desk operations, scheduling, and client communication to enhance client experience and clinic efficiency
• Maintained sterile exam rooms, surgical instruments, and medical equipment readiness

• Supervised staff to facilitate efficient daily operations
• Managed high call volumes, processed orders, and maintained accurate cash flow
• Provided excellent customer service and resolved conflicts effectively

• Processed customer orders and transactions to ensure accuracy and timely delivery
• Assisted and guided customers to resolve inquiries and enhance satisfaction
• Fostered teamwork and collaboration among staff to enhance work environment

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