Carl Berkey

• Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Helped customers with the decisions needed to purchase a car. Day to day work of customer relations and being efficient in time management.

• Provided sales and customer service assistance to both walk in traffic as well as incoming phone calls.
• Maximized customer retention by building long lasting customer relationships.
• Was a top 10 Sales rep out of 680 in Serra Automotive for two years straight.

Oversaw an office of 12 reps that went to 3-4 leads a day selling renovation projects. Anything from roofing, windows, siding, gutters and more.

• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Managed revenue models, process flows, operations support and customer engagement strategies.

Special forces squad leader, achieved the rank of Sargent, specialize in construction and explosive ordinance disposal.

• Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
• Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
• Planned and coordinated tactical movements of personnel and equipment.