Carl Davis
Washington,DC
Summary
Dynamic sales professional with a proven track record at Home Depot, excelling in customer service and problem-solving. Recognized for enhancing store appeal and fostering customer loyalty. Skilled in time management and project execution, delivering high-quality results while maintaining strong relationships with clients and suppliers. Goal-oriented and reliable, committed to exceeding expectations.
Overview
35
35
years of professional experience
Work History
Sales Associate
Home Depot
11.1999 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Millwork Specialist
Lowes Home Improvment
01.1981 - 08.1985
- Maintained detailed records of project progress, enabling accurate reporting to management and clients alike.
- Managed multiple projects simultaneously while adhering to strict deadlines, showcasing strong organizational skills and dedication to customer satisfaction.
- Assisted in developing marketing materials that showcased the company''s unique capabilities within the millwork industry, attracting new clientele.
- Delivered exceptional craftsmanship by meticulously executing custom millwork projects according to client specifications.
- Evaluated project success through post-completion reviews, identifying areas for improvement and implementing necessary changes for future endeavors.
- Streamlined production processes for increased efficiency and reduced lead times, resulting in improved project turnaround.
- Established strong relationships with suppliers and vendors, securing favorable pricing on materials while maintaining high-quality standards.
Education
Associate of Arts Studio Arts
University of The District of Columbia
Washington, DC12-1982
Duke Ellington School of Preforming Arts
Washington, DC06-1980
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Sales Associate
Home Depot
11.1999 - 12.2015
Millwork Specialist
Lowes Home Improvment
01.1981 - 08.1985
Associate of Arts Studio Arts
University of The District of Columbia
Duke Ellington School of Preforming Arts
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